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  • How A Word Cloud Can Help In Job Applications

    The use of the wordle on job applications helps you understand what the company wants to achieve with the open position. Taking this extra step to ensure your resume and application have the most stated keywords and concepts is just one of many tools to have an outstanding application.Here's how to create a wordle.

  • Focus on Your Journey Not the Destination

    We aren’t always going to love where we live, it’s inevitable. Here are a few ways to keep your head up, stay positive and even enjoy each place you find yourself.

  • Confessions of a Financial Planner: Guilty of Overspending

    Spend less than you earn. The idea sounds simple, yet 60% of Americans don’t, according to a national 2016 study on Financial Capability in the United States. That statistic may seem surprising, but considering almost half of us don’t follow a budget, maybe it’s to be expected.

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    Featured

    Putting Together an Eggcelent Easter Care Package

    Mar 15, 2017

    Send someone you love an eggcellent care package this Easter with these ideas.

    Featured

    Pick a Military Role Model For Career Inspiration

    Mar 14, 2017

    Selecting a military role model is a fantastic step to find a role model that you can perfect and improve your professional behavior. Military role models have lessons of success and failure that can be effectively applied to your current career challenges.

    Featured

    Travelers Share Tips Using USAA Visa Cards Overseas

    Mar 13, 2017

    Traveling internationally (for pleasure or on deployment) presents enough challenges (language barriers, detailed transportation planning, and if you are anything like me- reading the map) to worry about accessing your funds abroad. Read on for some tips provided by military spouses who frequently use their USAA Visa overseas.

    Featured

    4 Factors to Consider when Choosing a Car Seat

    Mar 8, 2017

    Narrowing down the many choices of car seats on the market can be a challenge. With these 4 considerations, you can narrow down the selection and make the best choice for your family.

    Featured

    Blended Retirement System

    Mar 7, 2017

    On Jan. 1, 2018, the Department of Defense is replacing the current military retirement plan, the High-3, with the new Blended Retirement System (BRS). To help those facing the retirement plan decision, we’ve provided an overview of the BRS and how this new plan affects you.

    Temporary Auto Insurance Options When a Family Member is ...

    Mar 22, 2017

    Whether you choose a temporary insurance option like storage or a non operator status for your deployed family member’s vehicle, there are ways to ensure your policy is up to date and you are saving a little bit (when applicable) on your auto insurance bill. Speaking with an auto insurance specialist will ensure you make the right decisions for your family’s unique situation and needs. It won’t take the sting out of not hearing your spouse’s car pull into the driveway each night, but will be one less thing on the list of things to worry about during deployment.

    Eagle Points Travel Service

    Mar 24, 2017

    My wife has been on hold with EAgle Points travel - Claims for more tghan 2 and a half hours. When I called Eagle Points Travel I ...

    USAA Social Service's avatar
    USAA Social Service
    Kayak Jay, I apologize for the inconveniences with the hold time and log in. We take your feedback very seriously, and ...

    Safelight and USAA

    Mar 24, 2017

    I am beyond upset with USAA car insurance and customer service. I have only been with USAA for less than 3 months and I highly dou...

    USAA Social Service's avatar
    USAA Social Service
    MJD1104, I am sorry to see that we have not met your expectations on your glass claim. I have escalated your situation ...
    Gettin-poor-service's avatar
    Gettin-poor-service
    Makes one wonder where the money goes. Hard to figure out. On another note I read the CEO made 2.7 million last year an...

    "Your not at fault accident won't affect your insurance n...

    Mar 24, 2017

    Today I was happy to get my son his own USAA insurance policy! During the conversation I was told my monthy rate had gone up an ad...

    USAA Social Service's avatar
    USAA Social Service
    Thank you for the feedback TravelinSam and I will share this with our partners and we look forward to your call so we c...
    TravelinSam's avatar
    TravelinSam
    Ralph,Got it and will continue to try and understand. I repair, test, and ensure the safe operation of high end medical...

    Breaking the Cycle of Living Paycheck-to-Paycheck

    Mar 17, 2017

    If you are looking for ways to stretch your pay and break that cycle, here are some things to pay attention to.

    Center Closing at Fort Bragg/Area

    Mar 24, 2017

    When into the banking center today and found out that the banking center her at Fort Bragg is Closing. it there a reason Why?

    Gettin-poor-service's avatar
    Gettin-poor-service
    What there trying to say is they make more money not having a real bank (brick and mortar) and it eliminates them havin...
    USAA Social Service's avatar
    USAA Social Service
    Thanks for reaching out, Just D. We are focused on serving our members when, where and how they prefer through digital ...

    43 Years Seems to Mean Nothing

    Mar 24, 2017

    After 43 years as a faithful USAA member, I saw the TV commercials for other insurance companies with the message that maybe peopl...

    Pesimist's avatar
    Pesimist
    Glad you mentioned USAA doesn't do motorcycle insurance anymore, good to know information. Hope you'll be happy with GE...
    Gettin-poor-service's avatar
    Gettin-poor-service
    Wake up brother. Your 43 years meant nothing. How much clearer can they make it to you? Look at all the customer compla...

    16 Year Member reporting "broken" Executive Resolution Te...

    Mar 24, 2017

    To say customer service has gone down in the past 5 years is an understatement!!! I’m about finished with the lack of transparency...

    Asmodean's avatar
    Asmodean
    So the "supervisor" that I've been having trouble with just contacted me with the resolution of my support ticket to IT...
    USAA Social Service's avatar
    USAA Social Service
    Asmodean, we certainly do not want you feeling this way. We were able to locate your USAA profile and will forward it a...

    Should I Transfer To Another Military Occupation?

    Mar 16, 2017

    Switching military professions is a hard decision. If you decide to switch, explore all your options, reconfirm your commitment to the military, and pick an occupation that the military needs long term that you want to do.

    Bankruptcy department has no accountability!

    Mar 24, 2017

    Filed bankruptcy November 2014, had it discharged April 2015. Even though we didn't want it included in the bankruptcy, our truck ...

    "WE" heard you were really great....

    Mar 24, 2017

    Let's see... Leadership FeedbackHello, you may not be allowed to speak nme because I am on my husbands account. I spend my day tra...

    USAA Social Service's avatar
    USAA Social Service
    I was able to leave a message in our secure message center on USAA.com. To view this, please check the drop down arrow ...
    DonsWifeAtTaxTime's avatar
    DonsWifeAtTaxTime
    Justin, Thank you. I hope this is the start of a long and successful relationship. And, I hope your leadership weighs i...

    Help Leaving

    Mar 24, 2017

    After many years singing the praises of your services, I've just discovered that you apparently do not fight the good fight. As a ...

    USAA Social Service's avatar
    USAA Social Service
    Disabled_Vet, I am touched to read about your efforts to help the folks in Flint, MI. I tip my hat to you. Based on you...
    Disabled_Navy's avatar
    Disabled_Navy
    Had a conversation with your rep this morning, because I found out from Budget (not you) that my claim had been denied,...

    Very Disappointed

    Mar 24, 2017

    I have had the worst experience with USAA. I have had water damage to my house and has now ruined a bedroom, a bathroom, the kitch...

    USAA Social Service's avatar
    USAA Social Service
    Hey there Cotrell, we certainly don't want you feeling this way. We care about our members and would like to help. Can ...
    Cotrell's avatar
    Cotrell
    Don't believe anything you hear on t.v. especially if a company says they care about you.

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    USAA Social Service's avatar
    USAA Social Service
    NSueZ, Thanks for your post. I'm engaging a mortgage specialist to reach out to you and assist with your survey concern...
    NSueZ's avatar
    NSueZ
    @Pookie89 Good decision @ USAA I also had problems filling out the survey. Again when I answered "Other" I got the same...

    Senior Bonus

    Feb 8, 2017

    Has a decision been made regarding a payment of the Senior Bonus for this year? If not, when is it supposed to be made?

    Ben Hall's avatar
    Ben Hall
    What's the Senior Bonus?
    USAA Social Service's avatar
    USAA Social Service
    Hi Ed1954! As requested, a secured message has been sent to you with additional information. This can be found under My...

    Visa chip card not working in Hong Kong for my student ei...

    Jan 5, 2017

    My daughter is studying in Hong Kong. She had her ATM card blocked after sending the new VISA chip card. This caused quite an inco...

    USAA Social Service's avatar
    USAA Social Service
    Dear Traveler22, That is great to hear! We are glad you were able to get it work to. Thanks for sharing.
    Traveler22's avatar
    Traveler22
    Update: I heard from the spouse community in Seoul that they've experienced the same issue in Hong Kong and advised tha...

    Sick of USAA

    Jan 5, 2017

    I'm getting really tired of USAA putting "holds" on a physical check that I have to deposit through the mobile app. I'm usually di...

    NSueZ's avatar
    NSueZ
    @FullBird - Actually there is a $100,000 Deposit@Mobile daily check deposit limit. I currently have it (confirmed with ...
    Salkman's avatar
    Salkman
    FWIW - here's a petition I posted to ask USAA to change the credit card holds. Can be amended to ask them to change the...

    Unable to Deposit

    Dec 26, 2016

    Very disappointing to be unable to deposit Christmas checks either via @mobile or online the day after Christmas. Pretty bad time ...

    USAA Social Service's avatar
    USAA Social Service
    Time Traveler - I'm sorry to hear of the issues you experienced when using the USAA mobile app. Pease reach out to Webs...
    Time Traveler's avatar
    Time Traveler
    For more than a week, my USAA mobile app has been unable to connect to the internet, although the other apps have no pr...

    Disputing charges then Reassert

    Jan 3, 2017

    I've been a member of USAA for decades. I've always been pleased with their support. Even this time I'm only starting to approach ...

    USAA Social Service's avatar
    USAA Social Service
    Wrekreation, I can totally understand how you are feeling and will be happy to help clarify some things with you. In ju...
    Wrekreation's avatar
    Wrekreation
    I haven't heard any phones ring. Haven't seen any emails, and no letters have arrived from any office claiming to be lo...

    Official bank check

    Jan 28, 2017

    I ordered an official bank check four weeks ago and it still hasn't arrived to the payee. Reading through the community it seems t...

    TAnthony's avatar
    TAnthony
    One more thing: I'm about two and half weeks out until I can get the money back. They HAVE been very helpful when I cal...
    TAnthony's avatar
    TAnthony
    Hi Shelley, unfortunately USAA has been absolutely zero help. All they keep telling me is its policy to wait 90 days. I...

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hullabaloo
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...

    USAA limitless cash back credit card

    Jan 14, 2017

    Do you know when this will be expanded to all states ? I would like to take advantage of this card/programThanks

    USAA Social Service's avatar
    USAA Social Service
    batman23, We do allow more than one or multiple credit cards per member. You may consider closing one of your current c...
    batman23's avatar
    batman23
    Then please identify a process in which one can complete. If i have two card already - don't Carry balances but doesn't...

    1098

    Jan 18, 2017

    My 1098 from Nationstar only shows the last 3 months worth of mortgage activity since that is when they began servicing the accoun...

    USAA Social Service's avatar
    USAA Social Service
    Puzzled, We regret any confusion caused by the receipt of your 1098. This is certainly not the way we want our members ...
    Puzzled's avatar
    Puzzled
    Now I'm really puzzled. It appears that USAA/NSM has decided to make the part year 1098's from DMI available via the mo...
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