Carousel Start
  • 6 Ways to Save Money for the Holidays

    The holidays can be a time when we come off our budgets and the spirit of the season takes us over. Follow these six tips to better plan, budget, and enjoy your holiday spending.

  • 4 Ways to Keep a Military Marriage Strong

    Marriage in general is tough. Throw in deployments, solo parenting, reintegration and you will quickly learn just how challenging military marriage can be. Despite any separation, here are 4 things we have both learned on how to make our marriage a top priority and keep our military marriage strong.

  • Your Financial GPS

    Do you know where you are and where you're going with your money? A financial GPS could help.

  • Carousel End


    Tell us about your checking account experiences!

    Sep 29, 2015

    Finding dependable banking is critical to managing your money. We are interested to hear about your past experiences with checking...

    BrianaHartzellUSAA's avatar
    Long Member, Thank you for participating in Member Community and for your long time membership. We appreciate you takin...
    Long Member's avatar
    Long Member
    I also have several different investments accounts with Vanguard Mutual Funds and T.Rowe Price Mutual Funds. That inclu...


    Lights, Camera, Interview! 10 Tips for Successful Online ...

    Sep 11, 2015

    Check out these tips to help make your next virtual job interview a memorable one!


    Plan Your Week and Save

    Sep 4, 2015

    Keep your calendar and weekly spending under control by following these five tips for weekly time planning.


    10 Areas to Include in The Book of Knowledge – A Deployme...

    Aug 28, 2015

    Deployment can be a stressful time. Help remove that stress by creating a Book of Knowledge – a collection of all your vital financial, legal, insurance, and other life information that you need in one place while your loved one is deployed.


    Tips for Shipping Cars and Computers

    Aug 27, 2015

    Shipping the "big stuff" takes a lot of time and effort. International relocation, especially, involves forethought, strategy and ...

    AngelaCabanUSAA's avatar
    Great information - thanks for sharing courtknee!

    USAA Bank to Help Members in Event of Government Shutdown

    Sep 26, 2015

    Congress is currently working on a plan to extend federal spending authority past the Sept. 30 deadline to avoid a government shutdown. While we are hopeful that federal officials will soon reach an agreement, USAA stands ready to assist our members should one occur.

    Credit cards

    Oct 6, 2015

    USAA is in a tailspin. just getting through the automated phone service to finally Speak to a representative is an undertaking. I ...

    Credit card

    Oct 6, 2015

    The 22 year customer treated like a dead beat

    Oct 6, 2015

    USAA is great! I transfer $65 and they put a hold on it! This will cause my auto insurance bill to bounce generating USAA a $29 ov...

    6 Steps to Get the Most from Your First Duty Station

    Sep 18, 2015

    Your first duty station is a great way to begin a successful, exciting, and engaging career. Follow these steps to get the most out of your new location.

    Automatic Auto Loan Payments

    Oct 6, 2015

    ***ATTENTION MILITARY MEMBERS**** If you want to set up your automatic auto loan payments for the first and the fifteenth, PLEASE ...

    Credit card no service

    Oct 6, 2015

    On sept 24th I paid $5000 to my credi card from usaa checking account. On oct 1 my wife calls and tells me she can't pay a $6 bill...

    Looking glass's avatar
    Looking glass
    DaveWhat does back room mean? Your problems are directly related to USAA's decision to double their membership which th...

    ID theft on checking account

    Oct 6, 2015

    Trying to reopen account after ID theft account was closed. USAA has not changed my account yet? What takes so long?

    Update How You Use Shopping Lists

    Sep 11, 2015

    Ditch the paper shopping list for the ease of use of electronic shopping list applications that help you share the list, stay on budget and ensure you do not forget that great discount.

    Deceptive $300 checking account incentive.

    Oct 6, 2015

    I received a $300 bonus email offer if I setup a checking account with USAA and had 2 direct deposits of more than $250 in the fir...

    Joyskater's avatar
    I already had a checking account and I went thru a rep. they said it would work. I was definitely within the time frame...

    Car insurance claim

    Oct 6, 2015

    Why is the car rental booking on Web and mobile down? After being rear ended and submitting a claim online, since it was 9pm, the ...


    Oct 6, 2015

    Friday my son graduated from boot camp. This is suppose to be the best time ever..He is stationed in Detroit, mi we are from New o...

    worst exp ever's avatar
    worst exp ever
    His stepdad
    worst exp ever's avatar
    worst exp ever
    His stepdaughter not stepdaughter

    Deposit Mobile - Frustrating Experience

    Oct 6, 2015

    Hello, I have been using the Deposit Mobile option since I became a USAA member and up until the last year it has worked without a...

    BrianaHartzellUSAA's avatar
    Dear Akruse, Thank you for taking the time to share your feedback. I have escalated your comments over to our mobile ba...

    Samsung Pay availability

    Aug 17, 2015

    I own a Samsung Pay capable device and would love to be able to use it to it's fullest extent. Will USAA support the coming Samsun...

    USMC_Yankee's avatar
    I agree with you BravoAlpha! It's ridiculous that USAA is not up to date with the cards and mobile pay. I am seriously ...
    BrianaHartzellUSAA's avatar
    Thank you for your comment CI21. I am sorry to say this is the only information I have: At this time, USAA is not suppo...


    Sep 13, 2015

    My account balances went nuts today at noon! Transactions disappeared, a credit for 100.00 for no reason bringing up my balance by...

    BrianaHartzellUSAA's avatar
    Dear USAIDF, USAA is currently in the process of converting all debit cards and credit cards to Chip Cards. This conver...
    BrianaHartzellUSAA's avatar
    Dear Bethanybm, Funds Transfer history is only available online for 90 days. Memo information is not provided on statem...

    Anybody receive their $300 for new checking account yet?

    Jul 28, 2015

    So USAA convinced me to open a checking account with them. I was told I would get $300 for opening and having two direct deposits ...

    DT5's avatar
    I also have not received the $300 and fulfilled requirements. Today is the 6th of October. Spoke to a representative on...
    BrianaHartzellUSAA's avatar
    Dear J-ship, Thank you so much for reaching out and we apologize for the delay in posting of the qualifying credit. Thi...


    Sep 13, 2015

    It's the weekend and I have had my card declined several times all day. This is extremely embarrassing. I am more than just a litt...

    Taspole's avatar
    Runaround Gal's avatar
    Runaround Gal
    Thought my iPhone system update caused my USAA mobile app to crash!! Took me 2 days & calls to AppleCare & USAA to stil...

    Deposit at home

    Aug 14, 2015

    What in the world is USAA thinking. It's my understanding that they will be discontinuing DEPOSIT AT HOME due to "Compatibility Is...

    BrianaHartzellUSAA's avatar
    Thank you for the update Random Nickname.
    Random Nickname's avatar
    Random Nickname
    I received a reply to the inquiry I submitted. It turns out my scanner program was set for 600 dpi / color, which resul...

    Small Business Banking

    Aug 13, 2015

    I'd like to echo the requests for a small business banking option with USAA. I have my checking, savings, auto, and home insurance...

    TES's avatar
    It would be awesome if USAA started offerring business banking services again.
    lidia22's avatar
    Hello, well I love usaa and I am also upset that they don't offer business accounts which means we might have to take o...


    Sep 3, 2015

    Every time I put a check in the bank for more than $100 or transfer from a verified account for more than $100 they put a 7... A S...

    727's avatar
    The direct deposit funds can't be held, ACH credits (which is what almost all direct salary deposits are) are credited ...
    BrianaHartzellUSAA's avatar
    The labels affixed to member's nicknames are established by your activity in the community, the more comments you post ...

    Disappointed Texan

    Jul 30, 2015

    USAA claims that 92% of customers plan to stay with USAA for life. I find that statistic hard to believe. I am at least part of th...

    Jay85's avatar
    I've been without insurance with USAA, just using checking and savings account services, so it appears insurance is nec...
    PGHqueen's avatar
    I love IS AS I wish they partnered with at least one local bank in each state so we can make deposits from atm machines

    Tick off

    Jul 30, 2015

    I have a youth accountFor my teenage step daughterIt's connected to my acctWhy is it that a check can deposited into my checking a...

    BrianaHartzellUSAA's avatar
    Jared Aggie, As moderators we need to work on our responses. I can see that we often sound a little robotic and repetit...
    jaredaggie's avatar
    To the OP, You're not alone. They are causing disasters like this right and left, it seems. Keep it up USAA. Ms. Heinle...

    Android Pay with usaa debit card

    Sep 11, 2015

    Good Evening,I was able to add my USAA World Credit Card to Android Pay but having issue trying to add my usaa checking account De...

    BravoAlpha's avatar
    I asked USAA (via Twitter) about adding debit card support to Android Pay and the rep stated USAA would add debit cards...
    Cakemix's avatar
    While I can't say USAA doesn't have anything to do with it working, the cards technically still aren't supported. As a ...
    Close Pop-up