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  • How A Word Cloud Can Help In Job Applications

    The use of the wordle on job applications helps you understand what the company wants to achieve with the open position. Taking this extra step to ensure your resume and application have the most stated keywords and concepts is just one of many tools to have an outstanding application.Here's how to create a wordle.

  • Focus on Your Journey Not the Destination

    We aren’t always going to love where we live, it’s inevitable. Here are a few ways to keep your head up, stay positive and even enjoy each place you find yourself.

  • Confessions of a Financial Planner: Guilty of Overspending

    Spend less than you earn. The idea sounds simple, yet 60% of Americans don’t, according to a national 2016 study on Financial Capability in the United States. That statistic may seem surprising, but considering almost half of us don’t follow a budget, maybe it’s to be expected.

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    Featured

    Temporary Auto Insurance Options When a Family Member is ...

    Mar 22, 2017

    Whether you choose a temporary insurance option like storage or a non operator status for your deployed family member’s vehicle, there are ways to ensure your policy is up to date and you are saving a little bit (when applicable) on your auto insurance bill. Speaking with an auto insurance specialist will ensure you make the right decisions for your family’s unique situation and needs. It won’t take the sting out of not hearing your spouse’s car pull into the driveway each night, but will be one less thing on the list of things to worry about during deployment.

    Featured

    Putting Together an Eggcelent Easter Care Package

    Mar 15, 2017

    Send someone you love an eggcellent care package this Easter with these ideas.

    Featured

    Travelers Share Tips Using USAA Visa Cards Overseas

    Mar 13, 2017

    Traveling internationally (for pleasure or on deployment) presents enough challenges (language barriers, detailed transportation planning, and if you are anything like me- reading the map) to worry about accessing your funds abroad. Read on for some tips provided by military spouses who frequently use their USAA Visa overseas.

    Featured

    4 Factors to Consider when Choosing a Car Seat

    Mar 8, 2017

    Narrowing down the many choices of car seats on the market can be a challenge. With these 4 considerations, you can narrow down the selection and make the best choice for your family.

    Featured

    Blended Retirement System

    Mar 7, 2017

    On Jan. 1, 2018, the Department of Defense is replacing the current military retirement plan, the High-3, with the new Blended Retirement System (BRS). To help those facing the retirement plan decision, we’ve provided an overview of the BRS and how this new plan affects you.

    Breaking the Cycle of Living Paycheck-to-Paycheck

    Mar 17, 2017

    If you are looking for ways to stretch your pay and break that cycle, here are some things to pay attention to.

    Feedback on the Investment/Brokerage Department

    Mar 29, 2017

    I've been very pleased with USAA's various services (banking, credit, insurance) except for one area: the Investment/Brokerage Dep...

    Medicare supplement claims

    Mar 29, 2017

    Where can I view my medicare supplement claims and payments information? Also, where can I go to request a review or explanation f...

    USAA Social Service's avatar
    USAA Social Service
    Thanks for reaching out, Jerrys. I've requested a colleague look into this for you and follow up. Please allow sufficie...

    WORST EXPERIENCE EVER

    Mar 29, 2017

    So I found out that my ex husband didn't take me off the title as he was supposed to in our divorce. He ended up defaulting in pay...

    aliciaaa's avatar
    aliciaaa
    I would love to find some sort of a soultion to this issue. It's not just the horrible customer service, You all actual...
    aliciaaa's avatar
    aliciaaa
    Thank you, but my husband also had made a post about this experience and was was called by a man who said he was a CEO ...

    Should I Transfer To Another Military Occupation?

    Mar 16, 2017

    Switching military professions is a hard decision. If you decide to switch, explore all your options, reconfirm your commitment to the military, and pick an occupation that the military needs long term that you want to do.

    Rates too high

    Mar 29, 2017

    Been a USAA customer for 40 years for both auto and homeowners, recently received my new homeowners effective in June. thought rat...

    USAA Social Service's avatar
    USAA Social Service
    I have sent you a secure message via USAA.com under your "notifications" section. Please review this and respond so tha...

    USAA is MIA with Major Hail Story Damage - Article Submit...

    Mar 29, 2017

    I have been in the military for 16 years and a longtime member of what is suppose to be the premiere insurance company for militar...

    USAA Social Service's avatar
    USAA Social Service
    Navy_Commander, We're sorry to hear about the damages to your home and vehicles. We want to look into your matter furth...

    day b4 payday advance denied

    Mar 29, 2017

    I saw where they had given an Esteban a cash advance:, "I understand your concern about interest charges, and I'm happy to provide...

    USAA Social Service's avatar
    USAA Social Service
    Proud Patriots, we are sorry for any confusion and will be happy to clarify. The cash advance you mentioned above is fo...

    Pick a Military Role Model For Career Inspiration

    Mar 14, 2017

    Selecting a military role model is a fantastic step to find a role model that you can perfect and improve your professional behavior. Military role models have lessons of success and failure that can be effectively applied to your current career challenges.

    Overdraft Fees

    Mar 29, 2017

    We recently purchased a $30,000 vehicle from USAA. We also have a UTMA account for our daughter through USAA. I have been a member...

    USAA Social Service's avatar
    USAA Social Service
    23 year member1, we hate to see you leave USAA due to this. Please note, we understand there may be times one will forg...

    CLAIM FROM Jan

    Mar 29, 2017

    I am still waiting on payment for a claim from Jan. It has been settled 3 times and reopened |3 too. Im furious and they have put ...

    USAA Social Service's avatar
    USAA Social Service
    FGMC, sorry to hear this has been your experience with the claim. I asked a claims specialist to follow up with you as ...

    How to add my fiancé to my CC account??

    Mar 29, 2017

    I don't have the "add account holder" option and when used the link for request another CC for her it says: "You do not have any e...

    USAA Social Service's avatar
    USAA Social Service
    Rose, thank you for reaching out! We reviewed this and have sent you a message on usaa.com. Please login to review this...

    Horrendous and Disgraceful Customer Service

    Mar 29, 2017

    USAA, what has happened to you? You have hired people that have no idea what customer service is, especially to those who have ser...

    Horrendous Service's avatar
    Horrendous Service
    Tricia, it is almost 1:00 PM and no one has called me, and no one has released my $800 in my USAA checking account. The...
    Horrendous Service's avatar
    Horrendous Service
    Tricia, I appreciate your reply, and really hope that a San Antonio USAA banker will call me today. I can send a printo...

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    USAA Social Service's avatar
    USAA Social Service
    FGMC, We regret to hear of this experience. This is not the type of service we expect for our members. I have shared yo...
    FGMC's avatar
    FGMC
    Lastly, send a copy to Consumer Financial Protection BureauPO box 4503Iowa City, IA 52244

    Senior Bonus

    Feb 8, 2017

    Has a decision been made regarding a payment of the Senior Bonus for this year? If not, when is it supposed to be made?

    Ben Hall's avatar
    Ben Hall
    What's the Senior Bonus?
    USAA Social Service's avatar
    USAA Social Service
    Hi Ed1954! As requested, a secured message has been sent to you with additional information. This can be found under My...

    Visa chip card not working in Hong Kong for my student ei...

    Jan 5, 2017

    My daughter is studying in Hong Kong. She had her ATM card blocked after sending the new VISA chip card. This caused quite an inco...

    tjanderson's avatar
    tjanderson
    Thanks for this info! I read this after posting on another "ATM not working overseas" thread here in the community and ...
    USAA Social Service's avatar
    USAA Social Service
    Dear Traveler22, That is great to hear! We are glad you were able to get it work to. Thanks for sharing.

    Sick of USAA

    Jan 5, 2017

    I'm getting really tired of USAA putting "holds" on a physical check that I have to deposit through the mobile app. I'm usually di...

    NSueZ's avatar
    NSueZ
    @FullBird - Actually there is a $100,000 Deposit@Mobile daily check deposit limit. I currently have it (confirmed with ...
    Salkman's avatar
    Salkman
    FWIW - here's a petition I posted to ask USAA to change the credit card holds. Can be amended to ask them to change the...

    USAA limitless cash back credit card

    Jan 14, 2017

    Do you know when this will be expanded to all states ? I would like to take advantage of this card/programThanks

    USAA Social Service's avatar
    USAA Social Service
    Hi batman23 - Yes, the application will be a hard inquiry on your credit reports. Please don't hesitate to reach out if...
    batman23's avatar
    batman23
    When I logged in I got prompted to apply. This is still are hard inquiry correct ?

    Official bank check

    Jan 28, 2017

    I ordered an official bank check four weeks ago and it still hasn't arrived to the payee. Reading through the community it seems t...

    TAnthony's avatar
    TAnthony
    One more thing: I'm about two and half weeks out until I can get the money back. They HAVE been very helpful when I cal...
    TAnthony's avatar
    TAnthony
    Hi Shelley, unfortunately USAA has been absolutely zero help. All they keep telling me is its policy to wait 90 days. I...

    Disputing charges then Reassert

    Jan 3, 2017

    I've been a member of USAA for decades. I've always been pleased with their support. Even this time I'm only starting to approach ...

    USAA Social Service's avatar
    USAA Social Service
    Wrekreation, I can totally understand how you are feeling and will be happy to help clarify some things with you. In ju...
    Wrekreation's avatar
    Wrekreation
    I haven't heard any phones ring. Haven't seen any emails, and no letters have arrived from any office claiming to be lo...

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hullabaloo
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...

    1098

    Jan 18, 2017

    My 1098 from Nationstar only shows the last 3 months worth of mortgage activity since that is when they began servicing the accoun...

    USAA Social Service's avatar
    USAA Social Service
    Puzzled, We regret any confusion caused by the receipt of your 1098. This is certainly not the way we want our members ...
    Puzzled's avatar
    Puzzled
    Now I'm really puzzled. It appears that USAA/NSM has decided to make the part year 1098's from DMI available via the mo...

    W9 Message

    Jan 29, 2017

    I have recently noticed that I am getting asked to fill out a w9. When I try to go fill one in the documents section it gives me a...

    USAA Social Service's avatar
    USAA Social Service
    BaMM1212, I have sent you a message with further details. All should be corrected. Thank you, Jen.
    Bamm1212's avatar
    Bamm1212
    I have gotten this message recently on one of my accounts and I have not been able to fill out the signature card due t...
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