Carousel Start
  • Memberships are One of Your Best Money Savers for Family Activities

    Planning summer activities for your kids can get overwhelming and expensive. Check out these 8 steps to look for the best value from memberships throughout the year by NEW Community Contributor Chad Storlie.

  • Military Spouses Share Their Secret to Keeping Their Job Despite a Move

    It seems the secret to keeping your job during and after a move is a secret. After talking with spouses who successfully maintained employment despite moving, it was apparent many were reluctant to publicize and call attention to the company they are employed. What they were not reluctant to share were their tips to encourage your company to continue your employment after a move.

  • 5 Questions You Need Not Ask

    Questions provide a path to enlightenment, so keep them coming. However, here are a few for which I've prepared answers for in advance.

  • Carousel End

    3 Things to Know About Social Media Scams

    May 15, 2015

    If you are approached or tempted by a “get money fast” scam, it is important to know the possible consequences of taking the bait, which can be harsh. Here are 3 things to know about social media scams to help protect your finances.

    Auto Loan Application Cosigner

    May 24, 2015

    Hi, I was going through the auto loan application online and is the Co Applicant the same as a co signer? If not how do I go about...

    DSTEXAS's avatar
    You should call them during business hours to discuss. Normally a co-applicant is not the same as a co-signer. The diff...

    Does anyone know what happens if USAA secured credit card...

    May 24, 2015

    Hi everyone. I was hoping to get an answer today, but didn't realize USAA was closed on weekends (or at least, didn't remember). I...

    I know it's not much...

    May 24, 2015

    I just wanted to say thank you in helping me move forward after my car collision. I really appreciate everyone's cooperation and c...

    10 Tips for Getting a Summer Project Estimate

    May 15, 2015

    Summertime is project time. Check out this step-by-step guide for getting an estimate for your next summer project by NEW Community Contributor Chad Storlie.


    May 24, 2015

    I just wanted to post a note thanking USAA for all of the services you provide. I know it isn't easy catering to all of us and you...

    MsHazMat7812's avatar
    I agree! They are incredible and so patient

    Debit card numbers

    May 23, 2015

    Why do my husband and I have different card numbers for the same account. It makes it so hard to keep track of receipts. This is t...

    Browncat's avatar
    Thank you both for the replays. You both have a great point that I had not considered!
    batman23's avatar
    Yes as stated above and It allows the bank to research transaction based upon user not just account. This comes in hand...

    Debit Card

    May 22, 2015

    This week to tried to reorder a debit card with both my husband and my name on it. Not only did the representatives lie about not ...

    Supporting Our Military Children

    May 6, 2015

    One of the ways we can ensure our military children feel supported, especially our Guard and Reserve children, is by taking advantage of those programs and resources available specifically for the support of military children. Here are 3 organizations that support military children in unique ways.

    Too low class for usaa

    May 22, 2015

    My wife talk me into opening a checking account and savings with usaa. She used my info because of my service in the military. App...

    Converting Cash Rewards World Mastercard to Preferred Ca...

    May 22, 2015

    Has anyone been able to convert their existing Cash Rewards World Mastercard to a Prefered Cash rewards? I just got off the phone ...

    BrianaHartzellUSAA's avatar
    Hi Sweetsgreen! I have passed your questions to a banking expert to see if there is an easy way to make the switch. I w...

    ID Theft Benefit for VISA

    May 22, 2015

    I received a mailer indicating a new lineup of benefits was available to VISA cardholders effective February 1, 2015. One of the b...

    JAC8's avatar
    Brianna: thanks much!DSTEXAS: ???
    DSTEXAS's avatar
    That is telling you how to enroll in specific service once you can access the services.

    Incompetent, uninformed or just untrained personnel

    May 22, 2015

    I was issued a property insurance policy first of April explain my situation I turn a commercial building into a residential facil...

    BrianaHartzellUSAA's avatar
    Thank you for keeping us updated 35er. Please do not hesitate to let us know if you need additional assistance!
    35er's avatar
    I'm impressed already got feedback from the Office of the CEO. Some further information underwriter that called me was ...

    Debit cards declined?!

    Apr 19, 2015

    I know we have plenty in our account, and we need formula for our son! What are we supposed to do?!

    Sheep Dog's avatar
    Sheep Dog
    You can get ahold of USAA on Saturdays from 9AM to 7PM at 800-531-8722 ask for banking department.
    DSTEXAS's avatar
    Coastie, I definitely understand your frustration. Keep in mind that technology is nowhere close to infallible, and iss...

    I think it's time to find a new bank / insurance company

    Apr 9, 2015

    For a organization that openly advertises on TV and radio that they are there to help its members, they have a hard time proving i...

    DSTEXAS's avatar
    727, Nobody is making you read my post.  Or whine about them.
    727's avatar
    DSTexas, you consistently stir the pot. You are annoying and while occasionally helpful you've become tiresome. I wish ...

    trouble with app?

    Mar 31, 2015

    Is anyone else having trouble bruising their accounts right now?

    WendyPolingUSAA's avatar
    Metric kaon, I'll pass along your feedback! Sorry for any inconvenience this may have caused you. - Wendy
    Metric kaon's avatar
    Metric kaon
    no transactions are working Wendy.

    Touch ID

    Apr 25, 2015

    My fiancé logged into the mobile app and it prompted her to use her fingerprint. We both have iPhone 6's. However for the life of ...

    djarsky's avatar
    TouchID just became enabled for me here in Massachusetts. Looks like it's working again.
    Max-USMC's avatar
    I just got my Touch ID setup today so I'm hoping that means it's been enabled for all states permanently, thank you.

    Welcome to the My Budget Chat with Richard Rohrbough

    Apr 9, 2015

    Join us for the My Budget LIVE Chat with Richard Rohrbough Date: April 9th, 2015 Time: 3:00 – 3:30 pm eastern / 2:00 – 2:30 pm cen...

    Ctucker11's avatar
    Is the USAA CEO, Stuart Parker, aware of this issue? 
    BrianaHartzellUSAA's avatar
    Hi LSB123, I apologize for the delayed response. As we looked into the possibility of shared access, we realized it is ...


    Apr 20, 2015

    After over 20 years of being a member. USAA CANCELLED MY CAR INSURANCE. I have Cancer and recently have been hospitalized. Left a ...

    USAA no longer competitive

    Mar 14, 2015

    For years I have sang the praises of USAA. Not sure what has happened over the last couple of years. I live in Michigan and have h...

    cj1's avatar
    You clearly work for USAA and while I realize tone gets lost on the computer, you seem to have a negative, condesending...
    DSTEXAS's avatar
    LATracy, Actually, my comment was directed to Robbie for a comment that was removed by the moderator (personal attack)....

    USAA continues its slide into the abyss

    Feb 26, 2015

    For several years, I've noticed a decline in USAA's customer service. Late last year, I finally decided that I'd had enough and be...

    BrianaHartzellUSAA's avatar
    Dear robdhubb, I am sorry to hear about the long hold time. I would like to get you in contact with a specialist so we ...
    LeFew's avatar
    I used to have almost everyithing with USAA--insurance, investments, utma's, checking, savings, cards, etc. I am now in...

    False Product and Delay of My Own Funds

    Mar 24, 2015

    I work for the United States Postal Service. USAA gives us prepaid deposit envelopes that say "priority mail." In any case, "prior...

    Reallly ?'s avatar
    Reallly ?
    Personally I don't trust that the USPS will even get mail to its intended address .. Let alone on time.. They owe me bu...
    BrianaHartzellUSAA's avatar
    Thanks Derek, I will check in with you tomorrow and make sure someone has reached out. Thanks again for posting.

    USAA Once Great, No More

    Mar 10, 2015

    Several years ago, USAA made the decision (Joe Robles) to open up membership to a wider range of people, some with only passing af...

    DGM's avatar
    DSTEXAS's avatar
    "As for DSTexas, that person is nothing more than a cheerleader, and I suspect a company stooge (paid or unpaid)." I'm ...