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  • How A Word Cloud Can Help In Job Applications

    The use of the wordle on job applications helps you understand what the company wants to achieve with the open position. Taking this extra step to ensure your resume and application have the most stated keywords and concepts is just one of many tools to have an outstanding application.Here's how to create a wordle.

  • Focus on Your Journey Not the Destination

    We aren’t always going to love where we live, it’s inevitable. Here are a few ways to keep your head up, stay positive and even enjoy each place you find yourself.

  • Confessions of a Financial Planner: Guilty of Overspending

    Spend less than you earn. The idea sounds simple, yet 60% of Americans don’t, according to a national 2016 study on Financial Capability in the United States. That statistic may seem surprising, but considering almost half of us don’t follow a budget, maybe it’s to be expected.

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    Featured

    Putting Together an Eggcelent Easter Care Package

    Mar 15, 2017

    Send someone you love an eggcellent care package this Easter with these ideas.

    Featured

    Pick a Military Role Model For Career Inspiration

    Mar 14, 2017

    Selecting a military role model is a fantastic step to find a role model that you can perfect and improve your professional behavior. Military role models have lessons of success and failure that can be effectively applied to your current career challenges.

    Featured

    Travelers Share Tips Using USAA Visa Cards Overseas

    Mar 13, 2017

    Traveling internationally (for pleasure or on deployment) presents enough challenges (language barriers, detailed transportation planning, and if you are anything like me- reading the map) to worry about accessing your funds abroad. Read on for some tips provided by military spouses who frequently use their USAA Visa overseas.

    Featured

    4 Factors to Consider when Choosing a Car Seat

    Mar 8, 2017

    Narrowing down the many choices of car seats on the market can be a challenge. With these 4 considerations, you can narrow down the selection and make the best choice for your family.

    Featured

    Blended Retirement System

    Mar 7, 2017

    On Jan. 1, 2018, the Department of Defense is replacing the current military retirement plan, the High-3, with the new Blended Retirement System (BRS). To help those facing the retirement plan decision, we’ve provided an overview of the BRS and how this new plan affects you.

    Temporary Auto Insurance Options When a Family Member is ...

    Mar 22, 2017

    Whether you choose a temporary insurance option like storage or a non operator status for your deployed family member’s vehicle, there are ways to ensure your policy is up to date and you are saving a little bit (when applicable) on your auto insurance bill. Speaking with an auto insurance specialist will ensure you make the right decisions for your family’s unique situation and needs. It won’t take the sting out of not hearing your spouse’s car pull into the driveway each night, but will be one less thing on the list of things to worry about during deployment.

    how to change address on life insurance policy???

    Mar 28, 2017

    I moved in the fall and changed my address with USAA. For some unknown reason , USAA keeps sending correspondence concern my life ...

    USAA Social Service's avatar
    USAA Social Service
    jearo, I have engaged a life specialist to review your address and reach out to you. Thank you! -Cynthia

    Life

    Mar 28, 2017

    I have been working hard all my life since I was 15 years old living with my daddy (mother) which is my grandmother and mother at ...

    USAA Social Service's avatar
    USAA Social Service
    Lefy, we are sorry to hear all that you have gone through. We urge you to visit our Security Center where you can also ...

    Total Knee Replacement Fund Raiser

    Mar 28, 2017

    Hello my name is Sally and I'm a widow of a Vet. Last week I had my 1st total knee replacement surery performed and on April 18th ...

    Breaking the Cycle of Living Paycheck-to-Paycheck

    Mar 17, 2017

    If you are looking for ways to stretch your pay and break that cycle, here are some things to pay attention to.

    Hail damage claim

    Mar 28, 2017

    We are finally getting our SUV repaired after hail damage in July. We received the insurance check from the adjuster back in July....

    USAA Social Service's avatar
    USAA Social Service
    Good morning Mom2JJ, You brought up several good questions. To ensure you get the right answers or options, I am engagi...
    USAA Social Service's avatar
    USAA Social Service

    Korea USAA Car Accident Claims Contractor

    Mar 28, 2017

    McLarens Auto Adjusters, Seoul: (02) 3276-2675 or 2674, Monday - Friday only, 0900-1800 hrs only. It's near the US Embassy. They s...

    Membership ID Card

    Mar 28, 2017

    Hello,I have requested a membership ID card via phone call 2 weeks ago and have not received it yet. I was told it should arrive w...

    USAA Social Service's avatar
    USAA Social Service
    Man385, In order to receive a USAA card, you must be eligible for USAA property and casualty insurance. Please accept m...

    Should I Transfer To Another Military Occupation?

    Mar 16, 2017

    Switching military professions is a hard decision. If you decide to switch, explore all your options, reconfirm your commitment to the military, and pick an occupation that the military needs long term that you want to do.

    YOU ONLY THINK YOU KNOW HOW TO SERVE

    Mar 27, 2017

    I AM VERY DISAPPOINTED AT YOUR LACK OF CONCERN/TRAINING FOR REPS ABOUT STOLEN PERSONAL INFORMATIONMOST OFTEN THESE IMMATURE, IMPOL...

    USAA Social Service's avatar
    USAA Social Service
    AXA - We understand the seriousness of your concerns. Your membership is important to us and this is not the service ex...

    Redeeming Points

    Mar 27, 2017

    40+ year member wondering how you could do so many things so well and fail so miserably when it comes to redeeming airline miles. ...

    USAA Social Service's avatar
    USAA Social Service
    r6, We do not currently offer a rewards program with airline miles. Can you please provide additional information so I ...

    Roadside Assistance

    Mar 27, 2017

    The third party USAA uses for roadside assistance let me down today. At first, everything went smooth as far as immediately contac...

    USAA Social Service's avatar
    USAA Social Service
    Zippo, We're sorry to hear about the difficulties you had with your roadside assistance claim. We want to research your...

    Ordering a new debit card

    Mar 27, 2017

    I just recently opened a basic checking account & have recieved all the materials associated with it except a debit card. How do I...

    USAA Social Service's avatar
    USAA Social Service
    Hello Ventixa79. I see that you request was handled via a chat session earlier today. If we can assist with anything el...
    James Bowen's avatar
    James Bowen
    When you open a new account the card can take a couple of weeks to reach you. I just opened a second account recently a...

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    USAA Social Service's avatar
    USAA Social Service
    Shammash, We realize this matter is important to you. Your case has been assigned to someone who will be reaching out t...
    Shammash's avatar
    Shammash
    Still waiting, for the call, for the info, still waiting. Michael Marks

    Senior Bonus

    Feb 8, 2017

    Has a decision been made regarding a payment of the Senior Bonus for this year? If not, when is it supposed to be made?

    Ben Hall's avatar
    Ben Hall
    What's the Senior Bonus?
    USAA Social Service's avatar
    USAA Social Service
    Hi Ed1954! As requested, a secured message has been sent to you with additional information. This can be found under My...

    Visa chip card not working in Hong Kong for my student ei...

    Jan 5, 2017

    My daughter is studying in Hong Kong. She had her ATM card blocked after sending the new VISA chip card. This caused quite an inco...

    USAA Social Service's avatar
    USAA Social Service
    Dear Traveler22, That is great to hear! We are glad you were able to get it work to. Thanks for sharing.
    Traveler22's avatar
    Traveler22
    Update: I heard from the spouse community in Seoul that they've experienced the same issue in Hong Kong and advised tha...

    Sick of USAA

    Jan 5, 2017

    I'm getting really tired of USAA putting "holds" on a physical check that I have to deposit through the mobile app. I'm usually di...

    NSueZ's avatar
    NSueZ
    @FullBird - Actually there is a $100,000 Deposit@Mobile daily check deposit limit. I currently have it (confirmed with ...
    Salkman's avatar
    Salkman
    FWIW - here's a petition I posted to ask USAA to change the credit card holds. Can be amended to ask them to change the...

    USAA limitless cash back credit card

    Jan 14, 2017

    Do you know when this will be expanded to all states ? I would like to take advantage of this card/programThanks

    USAA Social Service's avatar
    USAA Social Service
    Hi batman23 - Yes, the application will be a hard inquiry on your credit reports. Please don't hesitate to reach out if...
    batman23's avatar
    batman23
    When I logged in I got prompted to apply. This is still are hard inquiry correct ?

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hullabaloo
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...

    Official bank check

    Jan 28, 2017

    I ordered an official bank check four weeks ago and it still hasn't arrived to the payee. Reading through the community it seems t...

    TAnthony's avatar
    TAnthony
    One more thing: I'm about two and half weeks out until I can get the money back. They HAVE been very helpful when I cal...
    TAnthony's avatar
    TAnthony
    Hi Shelley, unfortunately USAA has been absolutely zero help. All they keep telling me is its policy to wait 90 days. I...

    Disputing charges then Reassert

    Jan 3, 2017

    I've been a member of USAA for decades. I've always been pleased with their support. Even this time I'm only starting to approach ...

    USAA Social Service's avatar
    USAA Social Service
    Wrekreation, I can totally understand how you are feeling and will be happy to help clarify some things with you. In ju...
    Wrekreation's avatar
    Wrekreation
    I haven't heard any phones ring. Haven't seen any emails, and no letters have arrived from any office claiming to be lo...

    1098

    Jan 18, 2017

    My 1098 from Nationstar only shows the last 3 months worth of mortgage activity since that is when they began servicing the accoun...

    USAA Social Service's avatar
    USAA Social Service
    Puzzled, We regret any confusion caused by the receipt of your 1098. This is certainly not the way we want our members ...
    Puzzled's avatar
    Puzzled
    Now I'm really puzzled. It appears that USAA/NSM has decided to make the part year 1098's from DMI available via the mo...

    W9 Message

    Jan 29, 2017

    I have recently noticed that I am getting asked to fill out a w9. When I try to go fill one in the documents section it gives me a...

    USAA Social Service's avatar
    USAA Social Service
    BaMM1212, I have sent you a message with further details. All should be corrected. Thank you, Jen.
    Bamm1212's avatar
    Bamm1212
    I have gotten this message recently on one of my accounts and I have not been able to fill out the signature card due t...
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