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  • Demonstrate Your Military Values at Work Every Day

    Military Values such as respect, a good attitude, polite humor and an overwhelming desire to accomplish the mission make military skills invaluable in the workplace. Every day you should bring these skills and others to make you better, more engaged, and a more productive team member.

  • Renting a Home Sight Unseen

    Military families face a tough decision when they PCS. Should they wait until their arrival at their future duty station to commit to a new home or should they lock on housing before they move. This blog post provides a few ideas to consider.

  • Getting Back in the Insurance Groove

    Before you get entrenched in your routine this fall, take some time to reivew all of your insurance to ensure it has kept pace with your life.

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    Featured

    Buy For Value, Not for a Sale

    Jul 24, 2015

    Sales are only a good deal if we buy something that we truly value – learn how to differentiate.

    Featured

    Your Toddler as a Wingman

    Jul 17, 2015

    Finding friends after a move is a lot like dating. It is often awkward. Instead of being surrounded by a group of giggling girls to help break the ice when meeting a new person, I have a smiley, friendly and loud toddler to assist! What better wingman to help?

    Featured

    Bring the Advice from Your Military Mentors to Work

    Jul 10, 2015

    In the military, Commander’s, friends, and subordinates all helped develop your professional military skills. Remember that advice from your military mentors in your post-military career.

    Pause Before Purchase - Wait a Week Before Major Purchase...

    Jul 23, 2015

    Major purchases are major decisions. Don’t try to rush a major financial decision. Instead, once you have made a decision, wait one week and then reconsider the decision. Often, more time to make a decisions makes sure we make the right purchase choice.

    Suggestion: Credit card alert for when refund has been po...

    Aug 1, 2015

    This alert would be super useful to me. There is a "card charged" alert, but not this one. So, there is still not "Suggestion Box"...

    Serious Botch job

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Serious Botch job and cover up USAA

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Canceled Deployments – Do They Really Happen?

    Jul 10, 2015

    There are a few things you should expect, and also prepare for should your loved one's deployment get cancelled.

    Serious Botch job and cover up

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Serious Botch job and cover up

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Serious BOTCH By USAA

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    How to Evaluate a Military Discount

    Jul 9, 2015

    Military discounts are something that all military members appreciate because it helps stretch our budgets. Make sure the discount the company is offering is a good deal.

    Serious Botch job and cover up BY USAA

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Serious BOTCH By USAA

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Serious Botch job and cover up BY USAA

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Serious Botch job and cover up

    Jul 31, 2015

    Spoiler (Highlight to read)My wife and I have been members over 10 yrs and we will most likely be leaving after USAA botched this ...

    Home Equity credit/loans

    Jun 15, 2015

    USAA keeps saying the Home Equity Loans will be available again later in the year, what does that mean? When later in the year? Ca...

    William Monk's avatar
    William Monk
    I just got an email back from a USAA Rep and stated HELOCs won't be available this year and to check back in 2016. Just...
    WholeFamily's avatar
    WholeFamily
    That is where I stand as well.

    Account Information Gone - UPDATE

    May 26, 2015

    I just got off the phone with customer service. They are updating their system, so several people are unable to see their account ...

    ARM's avatar
    ARM
    This tends to happen since USAA refuses to shut down and do maintanence correctly. They tend to try doing during the ov...
    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Hi Johnny, I responded ot your other post here. But is seems your is an isolated issue. please give us a call here : Ph...

    Why would USAA refuse to use my "Excellent (756)" or "Goo...

    Jul 2, 2015

    USAA refuses to acknowledge my two high credit scores and choses to use a lower one that I can not verify. I have never missed a p...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for the update Hedy69! :)    
    Hedy69's avatar
    Hedy69
    USAA and I were able to work out the situation to my satisfaction. Never got to the bottom of the origin of the fair sc...

    USAA is about to lose our business.

    Jun 7, 2015

    I had money in my personal checking account and pulled some out at an ATM to use. I checked my account a couple days later and tra...

    TWolfe07's avatar
    TWolfe07
    No, sir. It is not the banks responsibility to manage your finances, it's yours. YOU are the one who should know how mu...
    JimFLNY's avatar
    JimFLNY
    My friend, also a USAA member, had to resolve some financial matters after her mother passed away. USAA demanded the or...

    Morally unjust

    Jun 23, 2015

    My wife and I opened a checking account with USAA last week. Woke up yesterday morning to over $100 missing from the account. When...

    Home loan preapproval

    Jun 6, 2015

    I just logged on to apply for a home loan preapproval and I couldn't find the button. I reached a representative only to find out ...

    WholeFamily's avatar
    WholeFamily
    I agree, that and I have recieved three different responses (2 of which i am assuming are the same in nature) I was giv...
    sdchaffin's avatar
    sdchaffin
    Sadly I can tell you that a pre-qualification is not the same thing. After 14 years I started to give USAA a second cha...

    Deposit Holds - 3 Strikes for USAA

    Jun 29, 2015

    I recently closed my USAA account due to checks and ID being stolen. I opened a new account with USAA. I get a monthly cell phone ...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Hi Den17, While we appreciate community participation, duplicate posts may be removed per our moderation guidlines. Tha...
    den217's avatar
    den217
    Oh, I forgot @Michelle2, you should tweet this. I tweeted it #USAASUCKS!

    USAA is literally ruining my life!

    Jun 6, 2015

    These eight day holds onmy checks are literally ruining my life! I never used to have these problems with USAA but now their custo...

    Bad Reviews/Second Thoughts

    Jul 4, 2015

    I've just read quite a few bad reviews on different things, about usaa, I'm not sure if having an account with usaa, was a good de...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear Sooo, Thank you for taking the time to post. I have sent your comments to our claims department for review and the...
    JimFLNY's avatar
    JimFLNY
    I recommend that you review your policy. It is common practice to take away coverage in one section and give it back in...

    Next in line

    Jul 30, 2015

    When I cannot have my concerns addressed by the original "representatives," what is the next highest step? Is there an Open Door p...

    FullBird's avatar
    FullBird
    Maybe there should be a human factor. Maybe there shouldn't. You and I aren't the only depositor USAA has to deal with....
    Tdl917's avatar
    Tdl917
    I am completely understanding....my point is that there should be a human factor involved and someone should absolutely...