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  • Show Your Support This Memorial Day by Dedicating a Poppy

    You can dedicate a #PoppyInMemory by visiting our virtual poppy wall. It is a beautiful display of poppys that you can click to read another’s unique dedication message or choose to add your own in memory of a fallen service member and/or veterans who have passed.

  • Remember on a Personal Level This Memorial Day

    Memorial Day is special when we remember the fallen at a personal level. Share the stories and special memories of fallen friends and make others see how they were special not because they fell, but by being the people they were.

  • Financial Readiness is Critical to Mission Readiness

    Financial woes can critically impact your mission readiness. To further complicate financial readiness plans, our military lifestyle includes frequent relocations and deployments. But our way of life doesn’t have to hinder our ability to manage family finances successfully. Whether you prefer a classroom setting, an online experience, a multimedia approach or an individual consultation in person or by phone, a wide variety of resources are available to help put you on the path to financial freedom.

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    Military Millennials: Home Much Home Can I Afford?

    May 24, 2017

    Owning a home is a rewarding but intimidating experience. I asked JJ Montanaro, a CERTIFIED FINANCIAL PLANNER™ with USAA, to help answer some important questions to help you decide if you can afford a home.


    Show Your Support This Memorial Day by Dedicating a Poppy

    May 24, 2017

    You can dedicate a #PoppyInMemory by visiting our virtual poppy wall. It is a beautiful display of poppys that you can click to read another’s unique dedication message or choose to add your own in memory of a fallen service member and/or veterans who have passed.


    Is a Yard Sale Worth the Hassle?

    May 19, 2017

    Before packing up those boxes and marking them for sale, consider these three things.


    USAA Announces Support of STEM-related Programs & Financi...

    May 18, 2017

    USAA hopes to fill the STEM gap for educators & students with STEMvest.


    Summer is Coming and I Really Want to Buy a (Fill in the ...

    May 16, 2017

    When the weather begins to warm up, our minds turn to the idea of a new boat, jet ski, and other ideas of summer fun. Make sure that you have a strong financial plan for your summer fun items.


    Military Spouse Bloggers Share Their #MilSpouseLove Shout...

    May 12, 2017

    Military Spouses show some #MilSpouseLove by sharing some of their stories of friendship and appreciation.


    Happy Military Spouse Appreciation Day [Video]

    May 12, 2017

    On May 12, we express our gratitude for the strength and sacrifice of military spouses who have made a selfless commitment to their family and country. Watch Lucy Barrera's story of strength behind the service. #MilSpouseLove


    Spread Some #MilSpouseLove

    May 8, 2017

    Military Spouse Appreciation Day is May 12th, and what better way to celebrate than spreading some #MilSpouseLove!? As I reflect o...

    Angela Caban's avatar
    Angela Caban
    I simply can not "military life" it without my biggest supporter, my military sister, Bianca. She is there for all the ...


    Webcast on Buying a Home: Get the Latest on the Process

    May 8, 2017

    Happening on May 11th. Sign up, watch and ask questions in our final webcast - Buying a Home.


    6 Skills You Might Have Mastered by Being a Military Spou...

    May 8, 2017

    There are many reasons I love being a military spouse (number one being married to my husband), but what I also appreciate are the opportunities it gives us to be experts in areas we never dreamed of! Here are six skills you might also have on your military spouse resume:

    The USAA Military Affairs and London Teams Say Thank You ...

    May 19, 2017

    Each year the Americans Working Around the Globe (AWAG) Leadership and Training Seminar brings together volunteers, organizational leaders, military spouses and active duty personnel from throughout Europe to share ideas, train and network.

    Member Asks a Hard Question - USAA Moves and Buries the C...

    May 28, 2017

    USAA - Please stop the nonsense with your members!! Stop moving and burying messages that make USAA look bad in a thread with seve...

    Support of Military and Conservative Values

    May 28, 2017

    I am just beginnig to learn that USAA is pulling the money we pay you from conservative talk shows and promoting liberal views. If...

    Spartan 6's avatar
    Spartan 6
    As a member since 1967 with a Brady bunch family of members, 9 grandchildren and 2 great grandchildren, I want you to k...

    Debt settlement/ refusal to acknowledge

    May 28, 2017

    I had a CC debt that was through USAA and was charged off years ago. I recently called to settle this debt. I was defered to their...

    USAA Social Service's avatar
    USAA Social Service
    I appreciate you taking the time to post on the Community, Colymon. I've sent a request to a Subject Matter Expert to h...

    What Moms Really Want on Mother’s Day

    May 10, 2017

    Think of it as a “mommy refresher”, by spending the day just the way you wish to. There should be no guilt; you won’t get the worst mom of the year award, promise.

    customer service weirdness?

    May 28, 2017

    I got banned from your insurance products (already addressed in a previous thread.) Their was a mistake with my eligibility, so I ...

    Deleted Comments

    May 28, 2017

    Wow, USAA removed my comment from yesterday when I posted that I had already canceled my auto insurance and will move my accounts ...

    Defender of Freedom's avatar
    Defender of Freedom
    All USAA members outraged at this action should each email all of the USAA Board of Directors and demand an immediate v...


    May 28, 2017

    Negative posts are being removed from the open form board that everyone can view and moved to your community profile that can't be...

    Perfect Storm's avatar
    Perfect Storm
    They are removing the posts and funneling them to a thread with hundreds of posts. I had one of mine removed too. I gue...
    WileECoyote's avatar
    Removing posts??!!  W-O-W!  Speechless...

    10 Thoughtful Ways to Thank a Military Spouse #MilSpouseL...

    May 5, 2017

    Military Spouse Appreciation Day is a perfect opportunity to show your #MilSpouseLove – Check out these 10 Ways to say Thank You. #MilSpouseLove

    Fighting a credit card charge

    May 28, 2017

    Has anyone else ever tried to fight a credit card charge? I have been a USAA member for 25 years, have never filed a claim or miss...

    USAA Social Service's avatar
    USAA Social Service
    This was very difficult to read, JasonBEngineer. This certainly doesn't sound like the service we want to provide. I've...

    Odd letter regarding my credit card payment

    May 28, 2017

    I have had credit cards for about 44 years. Since I first began sending in payments for credit card bills, I have put the last fou...

    I'm now banned from your insurance products...all of them...

    May 28, 2017

    I called to say that my grandfather got me into USAA, you had made a mistake in my family's memberships...we corrected this over t...

    Jordan1984's avatar
    Thanks for your quick response. If you need to get a hold of me to get my dad's name Etc. please call me or email me at...
    USAA Social Service's avatar
    USAA Social Service
    This certainly doesn't sound like the service we like to provide, Jordan1984. I've sent a request to a colleague to hav...

    Sean Hannity

    May 25, 2017

    I did NOT risk my life to protect the 1st Amendment for this bank to turn on it because some fascist left organization did not lik...

    Tay Ninh's avatar
    Tay Ninh
    You don't have to wait for the renewal of your insurance' you can cancel anytime you are ready.
    Smiba1's avatar
    Why in the world would you pull adds from the hannity show? He is the only conservative host they have left. He has Mil...

    Why is USAA advertising on Hannitys show on Fox News?

    May 24, 2017

    I'm curious to find out why USAA would be advertising on Hannitys show on the Fix News Channel. I saw a list of his advertisers ye...

    Al16's avatar
    You should shop around you're paying more than you think. It's more for less not the other way around.
    VIB's avatar
    I believe there's a typographical error in your cogent and well-written post. The name of the network is Fox News Chann...

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    USAA Social Service's avatar
    USAA Social Service
    DCGooz, thanks for posting on our Member Community site. Your concerns are important to us and I'm engaging my colleagu...
    DCGooz's avatar
    To file a complaint about a bank with the US Department of the Treasury - this is the full url:https://www.helpwithmyba...

    Why the Deposit Hold all of the sudden?

    Apr 20, 2017

    Howdy. I am a long term customer of USAA Bank and Insurance Services. Unfortunately, that is about to change. USUALLY, when I depo...

    USAA Social Service's avatar
    USAA Social Service
    Glad things were set right. Thanks for the feedback, as it will help us improve future service. - Jason
    ChrisJohnston's avatar
    USAA has finally done right by my family. They had someone contact us, explain the situation and took our feedback. I o...

    Hannity / Advertisement / Shareholders Meeting

    May 27, 2017

    Hi everyone, Agree with all of you complaining about USAA politicizing the company. And I recommend all of you who want to take yo...

    Sapper2Zero's avatar
    They won't be using any of my money as I am dropping USAA immediately. This disgusting act of betrayal and the downslid...
    FLR1221's avatar
    I am good with this plan. I suggest you get website set up asap. Something like SAVEUSAA.COM or something catchy. You k... Connectivity Failure

    Mar 1, 2017

    The most recent posts I can find concerning connectivity issues are dated Fall of 2014. Has anyone resolved the issue or ...

    USAA Social Service's avatar
    USAA Social Service
    MINT USER 1 - We're glad to hear it worked! We appreciate you sharing your experience with us. Thank you for your membe...
    MINT USER 1's avatar
    Switched my logon method to cybercode text, and it worked the very next time!!! Thank you.

    USAA bows down to the ACH

    May 1, 2017

    I wish to express my disastisfaction with USAA. I'd send this to someone in charge, but they do a fine job of hiding themselves fr...

    J and J's avatar
    J and J
    I am back on again, just had to write you tonight due to being off schedule for the holiday weekend, watching patriotic...
    Madoc's avatar
    yes I've experienced reps hanging up many times, at times the call would be answered by someone who sounds like they've...

    Disabilty check over $10,000

    Apr 2, 2017

    How do yall think or is okay to send a check in the mail? How do you have the audacity to sit here and tell is with a straight fac...

    USAA Social Service's avatar
    USAA Social Service
    Blockhead22, we work hard to make online banking easy for all of our members. Deposit limitations and holds are in plac...
    Blockhead22's avatar
    Man this is some BS! I am doing the same thing. It sucks because they COULD increase your amount. I read on another thr...

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...


    Mar 11, 2017

    Do not attempt to use USAA bank if you are stationed overseas. Customer serive is terrible! The security unit shuts down your acco...

    Titothedog's avatar
    Thanks for the website
    Titothedog's avatar
    Seriously looking at my options to CLOSE USAA the first chance I get stateside....13 years of loyal sercive down the dr...
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