Carousel Start
  • A Day Rain Couldn’t Spoil

    The Heroes at Home a Financial Education Event with Ellie Kay recently visited Goodfellow AFB.

  • 6 Helpful Military Kid Books

    In honor of Month of the Military Child, here are six military kid books that have been helpful to me and my children throughout our military walk.

  • USAA Core Advice Principle: Have a Will and Other Legal Documents

    Whether you're facing a loss or getting your affairs in order, here are a few ideas to help you chart the road ahead.

  • Carousel End

    Featured

    6 FAQ About Switching Your Credit Card to Visa

    Mar 24, 2016

    Here in Member Community, our community team works to answer questions on all types of topics related to Money, Deployment, Milita...

    Pesimist's avatar
    Pesimist
    Fullbird - You are an example of a member that should be banned.
    FullBird's avatar
    FullBird
    TX Cav, it reinforces my faith in USAA that they are putting you out to pasture just like the army did. Your psychotic ...

    Featured

    Tell us about your checking account experiences!

    Sep 29, 2015

    Finding dependable banking is critical to managing your money. We are interested to hear about your past experiences with checking...

    TX_Cav's avatar
    TX_Cav
    Long MemberThanks for your honest post. Like many of us members, I think you are discovering what kind of agency USAA *...
    A former Soldier's avatar
    A former Soldier
    My experience with USAA has been absolutely great. I have no worries when it comes to the security of my funds in my ac...

    What Business Would You Launch?

    Apr 14, 2016

    If you could wave a magic wand what type of business would you launch and why?

    My Budget

    May 1, 2016

    How do I completely cancel/delete/remove/get rid of/block/stop the USAA "my budget" tool? I really wish that I never started using...

    I hate being lied to

    May 1, 2016

    After having my auto insurance with USAA for 40 years and my home owners insurance for 24 years I decided to switch my banking ove...

    USAA prices

    May 1, 2016

    I am dissapointed with USAA reporting that they have 7 BILLLION more dollars in the bank since 5 years ago, but I have to cover 2%...

    Get Ready to Save During Spring Cleaning

    Apr 6, 2016

    Spring cleaning is a great way to both declutter and save. Spring cleaning is a great time to take stock of what you have, what you need, and what you do not need anymore. Check out these six simple and immediate steps to have an effective and productive spring cleaning.

    Eligibility

    May 1, 2016

    I am an Army Brat. My father lived and breathed the Army. We were raised Army in the USA, Asia and Europe. Unfortunately he passed...

    Routing number

    May 1, 2016

    Hello,For my own convenience I choose to do bill paying online. I have two accounts that I previously used my USAA checking accoun...

    WORSE TRANSFER EXPERIENCE EVER . DO NOT JOIN USAA!!!!!!!

    May 1, 2016

    I am absolutely disgusted and appalled with the service or lack there of from USAA. I have been banking with USAA for a regretfull...

    5 Ways to Check On and Off Base Prices for Grocery Items

    Mar 25, 2016

    The best way to establish where the best grocery store prices are is to create a plan to discover the best prices and then follow that plan.

    Beware of USAA's mortgage dept...

    Apr 30, 2016

    After spending a month of my time to refi my home with USAA, they tried charging more fees at the end than what was on the GFE. Th...

    Bank card?

    Apr 30, 2016

    Will I be sent a bank card?

    Debit Card Fraud

    Apr 30, 2016

    My husband is a victim of fraud. Today, in a four hour time period, over $900.00 was withdrawn from the checking account, via ATM,...

    Need help with obtaining a credit card to access bank acc...

    Apr 30, 2016

    Hi USAA. I'm having troubles trying to apply for a credit card. Each time I try to apply for a specific one I like the following m...

    Re: Mastercard to Visa

    Mar 2, 2016

    Why didn't they let us know months ago and ask us when it would be convenient to change cards? I'm on a multi-month world trip and...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    rpark, Thank you for your feedback and I will be passing this along to our bank team for review.
    FullBird's avatar
    FullBird
    You are going to have live with it. The 100,000+ military members service overseas are happy to no longer have to pay f...

    Are Direct Deposits Delayed Today?

    Mar 24, 2016

    Usually get direct deposit on Thursday, it is not there yet. Did some searching and this seems common even though it's never happe...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Tcomp, Thank you for reaching out here in Community. Has your direct deposit hit your account? If not, please let us kn...
    SoAware's avatar
    SoAware
    Since becoming an USAA member I've always revived my direct deposit a day early ( Thursday mornings between 6 & 645) bu...

    Samsung Pay 2016!!!!

    Mar 13, 2016

    USAA its 2016, Where is the SAMSUNG PAY Partnership? As a loyal customer, I feel like this collaboration would be beneficial for b...

    CynthiaUSAA's avatar
    CynthiaUSAA
    Chuck7878, At this time, USAA currently offers the ability to add your MasterCard, Visa, and American Express Credit Ca...
    Chuck7878's avatar
    Chuck7878
    When will USAA support Samsung pay and Android pay

    Transfer funds

    Mar 7, 2016

    I keep getting an error code when I need to transfer funds.

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    UPDATE: Some members were unable to transfer funds and make payments to their USAA credit card due to a planned mainten...
    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Thank you all for reaching out in Community. Some members are unable to transfer funds and make payments to their USAA ...

    Direct Deposit delay

    Mar 23, 2016

    Every other Wednesday I get a direct deposit from my job at 6AM. Today it did not go through. I called USAA Customer Service 5 tim...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Srenty, Have you received your deposit? Please let me know and I would be happy to assist. Thank you.
    Serenty's avatar
    Serenty
    BrianaHartzellUSAA,My paycheck should have been in my account earily this morning. My employer said it went through on ...

    Debit Card compromised and USAA profile hacked

    Mar 27, 2016

    My debit card was recently compromised. I found this out the following morning when I got up. After speaking with the fraud dept a...

    TiredRetired's avatar
    TiredRetired
    I just posted a frustrated rant on a separate thread (Why can't USAA Secure our Accounts) because, for the second time ...
    CynthiaUSAA's avatar
    CynthiaUSAA
    tglynnus, Thank you for posting in Community. I realize the importance of this situation and regret you are going throu...

    6 FAQ About Switching Your Credit Card to Visa

    Mar 24, 2016

    Here in Member Community, our community team works to answer questions on all types of topics related to Money, Deployment, Milita...

    Pesimist's avatar
    Pesimist
    Fullbird - You are an example of a member that should be banned.
    FullBird's avatar
    FullBird
    TX Cav, it reinforces my faith in USAA that they are putting you out to pasture just like the army did. Your psychotic ...

    Beware of USAA Insurance

    Feb 14, 2016

    Just wanted to inform people of my situation before considering USAA insurance. We have a 2016 Avalon in which my wife was driving...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear DC_alison, We have not removed your other comments. You can find your other two posts here: https://communities.us...
    DC_alison's avatar
    DC_alison
    They also keep deleting my posts, which basically just say I think the company is defrauding military families. We shou...

    Credit card

    Feb 29, 2016

    I'm not sure if anyone can help me.. Me and my wife are trying to buy a new home, and I'm looking at my credit, and all is well ex...

    FullBird's avatar
    FullBird
    @ Lindsey: I'm glad this worked out for you. I think the issue is that you lucked out and didn't get the sharpest CSR w...
    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for the update Speclindsey, We are so glad to hear you got the assistance you needed and were happy with the ...

    Tax refund deposits

    Jan 31, 2016

    Does anyone know how soon USAA deposits Tax Refunds?

    pinetree's avatar
    pinetree
    One thing is certain. If the IRS is involved; whatever can go wrong, will go wrong. Hoverer, over paying taxes represen...
    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear Maria Hargis, Thank you for commenting . I have asked a banking specialist to look into your deposit and reach out...
    Close Pop-up