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  • Baby Basics on a Budget

    Babies are bundles of joy, but they also come with an abundance of choices! Here are some of my budget friendly choices for baby gear for your baby’s first year.

  • 10 Areas to Include in The Book of Knowledge – A Deployment Essential

    Deployment can be a stressful time. Help remove that stress by creating a Book of Knowledge – a collection of all your vital financial, legal, insurance, and other life information that you need in one place while your loved one is deployed.

  • Leaving Military Life? Make Sure Your Health Is Covered

    Sweeping changes in the world of health care make it all the more important to have a health care plan for your move to the civilian world.

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    Tips for Shipping Cars and Computers

    Aug 27, 2015

    Shipping the "big stuff" takes a lot of time and effort. International relocation, especially, involves forethought, strategy and ...

    AngelaCabanUSAA's avatar
    Great information - thanks for sharing courtknee!


    Wellness Helps the Bottom Line & The Waistline

    Aug 27, 2015

    There are five wellness tips you can take immediately to help make you fitter and help you save money. Financial fitness and physical fitness go hand-in-hand with these five tips.


    What Infomercials Can Teach Us About Interviews

    Aug 21, 2015

    Love ‘em or hate ‘em, infomercials can teach you something about job interviews! But wait! There’s more!


    Solo Parenting: How to Survive While Your Spouse is Away

    Aug 20, 2015

    Does solo parenting get easier with time? Probably not, but it doesn’t have to break your spirit. You get wiser with time and learn that it isn’t the end of the world – you learn from your mistakes and pass along little bits of wisdom to others as you continue your journey.


    Renting a Home Sight Unseen

    Jul 24, 2015

    Military families face a tough decision when they PCS. Should they wait until their arrival at their future duty station to commit to a new home or should they lock on housing before they move. This blog post provides a few ideas to consider.

    Sure, I’ll Meet With You On Saturday!

    Aug 27, 2015

    Do you want to get ahead in the hiring process? If so, you need to do what others won’t do.

    I just made usaa and opened checkinh/saving

    Sep 2, 2015

    And I am pretty sure they said they sent a debit card but I didnt receive any debit card but just a guides and stuff where can I o...

    Long wait times and no continuity

    Sep 2, 2015

    Long long long wait times when calling in for anything. 50 minutes on Monday, 15 mintues today, GET MORE CUSTOMER SERVICE REPS or ...


    Sep 2, 2015

    USAA takes many steps to ensure I'm who o say I am to protect my online security. Recently I was called by USAA and she asked me t...

    Now I am the New Kid

    Aug 21, 2015

    We cannot always protect our children from the stress of a new school in a new town, but we can remind them what it means to be a kind and generous friend to others; a sure way for them to find a niche quickly!

    Misinformed & Angry

    Sep 2, 2015

    Not very happy with the company...twice I have been lied to regarding car insurance...once when adding my son to the policy and no...

    $300 bonus

    Sep 2, 2015

    can we still enroll and receive the bonus money for adding a new acct w direct deposits

    Biased Appraisal.

    Sep 2, 2015

    Is it common for USAA to select itself as the "unbiased" appraiser? I have a pending total loss claim going through an appraisal c...

    BrianaHartzellUSAA's avatar
    Hi Tbbb777, I have passed your question along to a claims specialist who will look into your situations and be able to ...

    Learning About the Tuskegee Airmen Made Me Better at Busi...

    Aug 20, 2015

    Team communication, professionalism, the importance of measuring success, and learning how to improve the organization are all important lessons that the Tuskegee Airman teach to business today.

    When will I get my money

    Sep 2, 2015

    On Monday I went to make a depost to my account at a USAA atm. While I was there, the machine started acting weird after taking my...

    BrianaHartzellUSAA's avatar
    Dear imeza232, I have sent your experience over to the bank who will look into the matter further and be in touch. Than...

    Mortgage ???

    Sep 2, 2015

    What is the current debt to income ratio required for the different types of they vary depending on type of mortgag...

    BrianaHartzellUSAA's avatar
    Hi SQB, I have asked a mortgage expert to answer your question and will post an update when I receive one! Thank you fo...

    Checks cleared?

    Sep 2, 2015

    Hello. I'm wondering if there is any way to know by looking at the "pay bills" page whether a payment has been cleared -- in other...

    izzybanker's avatar
    Hi. Thanks so much for responding. I understand that there is a list of payments that have been "processed" easily foun...
    BrianaHartzellUSAA's avatar
    Hi Izzybanke0r, Here is the update i promised: USAA Web BillPay offers the function that allows you to view your recent...

    un worthy

    Sep 2, 2015

    every costumer should be able to access deposite@mobile it is not like we want a loan we just want the conveniences of being able ...

    BrianaHartzellUSAA's avatar
    Dear No Bueno, I have shared your feedback with our banking department and appreciate the time you took to post here. T...

    Home Equity credit/loans

    Jun 15, 2015

    USAA keeps saying the Home Equity Loans will be available again later in the year, what does that mean? When later in the year? Ca...

    AngelaCabanUSAA's avatar
    Thank you all for your comments. We do continue to keep our bank in the loop of our members concerns. We are aware of t...
    AngelaCabanUSAA's avatar
    ken.napper, easycheese is correct, there should be a link below in the notification email that you click on to disable ...

    Deposit at home

    Aug 14, 2015

    What in the world is USAA thinking. It's my understanding that they will be discontinuing DEPOSIT AT HOME due to "Compatibility Is...

    BrianaHartzellUSAA's avatar
    Hi GreyW0lf, I apologize for my delayed follow up response. I am admittedly NOT an expert on deposit@home and exclusive...
    robdhubb's avatar
    A stamp and an envelope is really not that difficult to assemble. I loved Deposit@Home and used it alot but the new USA...

    Why would USAA refuse to use my "Excellent (756)" or "Goo...

    Jul 2, 2015

    USAA refuses to acknowledge my two high credit scores and choses to use a lower one that I can not verify. I have never missed a p...

    BrianaHartzellUSAA's avatar
    Thank you for the update Hedy69! :)    
    Hedy69's avatar
    USAA and I were able to work out the situation to my satisfaction. Never got to the bottom of the origin of the fair sc...

    Disappointed Texan

    Jul 30, 2015

    USAA claims that 92% of customers plan to stay with USAA for life. I find that statistic hard to believe. I am at least part of th...

    PGHqueen's avatar
    I love IS AS I wish they partnered with at least one local bank in each state so we can make deposits from atm machines
    FullBird's avatar
    Try from where?

    Tick off

    Jul 30, 2015

    I have a youth accountFor my teenage step daughterIt's connected to my acctWhy is it that a check can deposited into my checking a...

    BrianaHartzellUSAA's avatar
    Jared Aggie, As moderators we need to work on our responses. I can see that we often sound a little robotic and repetit...
    jaredaggie's avatar
    To the OP, You're not alone. They are causing disasters like this right and left, it seems. Keep it up USAA. Ms. Heinle...

    Small Business Banking

    Aug 13, 2015

    I'd like to echo the requests for a small business banking option with USAA. I have my checking, savings, auto, and home insurance...

    AngelaCabanUSAA's avatar
    Thank you for your additonal comments!
    stiz's avatar
    +1 for small business banking! Let's help each other out USAA!

    Small Business Accounts

    Jun 8, 2015

    Dear USAA Exec's, Long time Customer (myself and my husband) who have always been extremely happy with the services you offer (wit...

    AngelaCabanUSAA's avatar
    I will pass along your suggestion to our bank. :-)
    DeeBee Cooper's avatar
    DeeBee Cooper
    Then maybe USAA should change the verbage to make that clear. A search for the term "business account" will pull up jus...

    Home loan preapproval

    Jun 6, 2015

    I just logged on to apply for a home loan preapproval and I couldn't find the button. I reached a representative only to find out ...

    BrianaHartzellUSAA's avatar
    Thank you for your feedback sdchaffin.
    sdchaffin's avatar
    The bank I chose did pre-approvals. With my pre-approval my offer was accepted. USAA just didn't want my buisness.

    USAA is about to lose our business.

    Jun 7, 2015

    I had money in my personal checking account and pulled some out at an ATM to use. I checked my account a couple days later and tra...

    TWolfe07's avatar
    No, sir. It is not the banks responsibility to manage your finances, it's yours. YOU are the one who should know how mu...
    JimFLNY's avatar
    My friend, also a USAA member, had to resolve some financial matters after her mother passed away. USAA demanded the or...

    USAA is the worst

    Aug 15, 2015

    So I had insurance with USAA in 2014 till march 2015. I switched because geico was giving me a cheaper rate. A few months later I ...

    Soon2bgone's avatar
    TheMerc, So you feel your behavior in this forum is satisfactory? Why must you demean a member who is trying to vent hi...
    usnmukhtar's avatar
    The moderation policy you are talking about is nonesense. You abid by it and enforce it as you wish. So biased its a sh...
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