Carousel Start
  • 4 Steps to Help Calm the Anxiety of New PCS Orders

    Have you recently received PCS orders? If so, you’re not alone. Check out these four tips to help reduce the anxiety of learning to navigate a new place.

  • How to Get Civilians to Value Your Experience (and Pay You for It)

    Featured contributor Kevin Kermes, Army veteran and CEO of Every Veteran Hired, shares steps on how to make your military experience resonate with a potential new employer.

  • Military Saves Week: Build a Team of “Goal-Getters”

    Military saves week kicks of 23 February and provides a great opportunity to kick start your commitment to financial security.

  • Carousel End

    Here’s A Tip – How Much Should You Leave?

    How do you know how much is the right amount to tip someone for a service? Check out these tips on determining how much to tip.

    Bad customer service

    On February 25, 2015 I recieved the first disappointment from USAA Loan service Department. The representative that assisted me wa...

    Civilian job not cutting it

    i have a job that doesn't pay enough and I need to cut my loans how can I do that ? I'm just so lost n confused

    GI Bill running out with 1 semester to go

    My GI bill is running out this month (in the middle of semester) and I still have one semester until graduation. What would be the...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Hi JeffersonStarship, This is a great question for one of our financial experts over in the Financial Advice Q&A or for...

    Don’t Be Shy, Give Networking a Try

    Are you someone who’d rather listen than talk? Try these simple conversation starters to help improve your networking skills.

    Overseas travel and money

    Hello,My teenage son (17) is leaving in a week with his high school choir to go to London and Paris. His dad and I have never been...

    The Eagle's avatar
    The Eagle
    Don't buy foreign money in the US, you'll pay too much. The debit card should work like a credit card. He can also with...

    Decline in Service

    I have been a USAA member for decades, I was always so pleased with my experiences, even bragging about how I was always treated. ...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear travrn, First, Thank you for your long time membership. I sure am sorry to hear we have let you down recently. We ...

    Deposit At Mobile Funds hold

    I have recently made a deposit through the mobile app. USAA apparently placed a hold on some of the funds. This has never happened...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    https://www.usaa.com/inet/pages/social_response_form?source=community&akredirect=trueDear Frusterated, You are absolute...
    Frustrated's avatar
    Frustrated
    Yeah I get it. But It's called taking care of loyal customers and not treating them badly on the phone.

    Make your move a TOUCHDOWN!

    Make your next move a TOUCHDOWN, with these easy to follow tips for your PCS playbook.

    Bill Pay

    I suggest, within billpay, for each payee the option to add multiple payments at once on different dates. (i.e. bank of america: $...

    Buying with cash.

    What % is the norm to be taken off the listing price if I can pay cash?

    The Eagle's avatar
    The Eagle
    No judgment here; never heard of cash discount in California or Virginia or Hawaii, the only places I've purchased home...
    Ponyup3's avatar
    Ponyup3
    Not from my research....sellers appreciate the simplicity. I was looking for knowledge not judgement.

    Paying Credit card debt

    I presently have three credit cards, first $4,000 @ 6%, second $6,795 at 10% and third $8,799 at 11.95%. I have $4,000 I want to a...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    So glad I could help!
    Pancho68's avatar
    Pancho68
    Thank you Ms. Briana Hartzell, the links with information and advice was very helpful and I had already sent the same q...

    USAA doesn't have my 6

    “The USAA family of companies provides insurance, banking, investments, retirement products and advice to 10.4 million current and...