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  • How a Reserve Military Retirement Helps a Financial Plan

    Your Reserve Retirement pension payment combined with base access, Space A travel, and Commissary privileges makes the Reserve Retirement the bedrock of your retirement plan.

  • Tips for Moving a Vintage Car

    Owning a classic car adds another level of complexity to the already stressful process of moving. Military spouse Sarah shares her family’s tips and tricks to a successful move with your classic car.

  • Protect your life, loved ones and possessions.

    At least once a year, I challenge you to sit down with your spouse for a hard conversation: If one of you were to pass away, would you be prepared?

  • Carousel End

    Featured

    Teach Your Boss About the Military for National Guard and...

    Apr 20, 2017

    Service in the National Guard or the Reserves creates a difficult balance to manage a civilian career and your military career. Make the balance easier by making a plan to educate and include your civilian boss. Making your civilian boss proud of your service helps your civilian career.

    Featured

    3 Things That Happen When You Have Spring Fever

    Apr 14, 2017

    Yes, spring fever is a real thing; it’s not just you wanting to get out of work. What happens to you once you start to get that longing feeling for spring?

    Featured

    Mother’s Day Ideas for a Deployed Mama

    Apr 13, 2017

    Don’t let a deployment hinder the chance to make a military mama feel special and loved this Mother’s Day. Check out these creative care package ideas.

    Featured

    Military Skills That Support a Career in Logistics

    Apr 12, 2017

    Determining how to use military skills to help civilian companies succeed in the challenging & complex world of logistics and transportation is an incredible way that military skill sets support the success of a military to civilian career transition.

    Featured

    How to Request an Official Check

    Apr 6, 2017

    A commonly discussed topic here in the Member Community centers around the need and process for obtaining an Official Check. Here are a few things you need to know.

    Featured

    Top 5 Tips for Traveling to Rome on a Budget

    Apr 5, 2017

    The opportunity to live in Europe is a dream come true for many military families, but the reality of traveling overseas on a tight budget can be challenging at best. We learned this the hard way when planning our long-awaited trip to Rome.

    Featured

    Simple Financial Tips to Create a Great Retirement

    Mar 31, 2017

    Creating an early retirement starts with a strong financial plan with a durable, disciplined spending approach. Retirements become undone over debt levels and spending well above your revenue. Finally, approaching retirement as an adventure as opposed to a “one and done” decision leaves you open to new ideas, flexibility, and a willingness to adapt your reality to retirement.

    Featured

    How to Prepare to Leave the Military on Deployment

    Mar 30, 2017

    Career transition planning while deployed is difficult but very possible. Get your finances in order, increase savings, reduce monthly expenses, have friends and family help find opportunity, and take advantage of all available programs to create opportunity from challenge.

    Featured

    Temporary Auto Insurance Options When a Family Member is ...

    Mar 22, 2017

    Whether you choose a temporary insurance option like storage or a non operator status for your deployed family member’s vehicle, there are ways to ensure your policy is up to date and you are saving a little bit (when applicable) on your auto insurance bill. Speaking with an auto insurance specialist will ensure you make the right decisions for your family’s unique situation and needs. It won’t take the sting out of not hearing your spouse’s car pull into the driveway each night, but will be one less thing on the list of things to worry about during deployment.

    Use Military Base Activities to Save on Weekly Expenses

    Apr 19, 2017

    Your local military base is an opportunity to save in more areas than just the Commissary. Look for classes, tutoring sessions at the base library, and lending closets to save throughout the week.

    Leaving USAA after 43 Years

    Apr 24, 2017

    Recently applied for a mortgage. Everyone so polite. I am 64 and will be retiring soon. I have sold my primary home and bought a h...

    Car not posted

    Apr 24, 2017

    I went through all of the steps to post my car for sale. It got approved and says that it is good until the 13th of May. But when ...

    USAA Social Service's avatar
    USAA Social Service
    T-Bone74, I understand that you recently listed a vehicle for sale through the USAA Car Buying Service. Your listing ma...

    Checking Account locked

    Apr 23, 2017

    I noticed that my checking account says, "Unavailable."It says"We couldn't find a signature card and/or tax certification (W-9) fo...

    USAA Social Service's avatar
    USAA Social Service
    Thank you for your post Tinymunchies. For your privacy and protection I have posted a reply to your concern under your ...

    Selling Your Home? Get Your Questions Answered Live in Ou...

    Apr 17, 2017

    Are you preparing to sell your home? Join the USAA Real Estate professionals in this webcast to get your questions answered live!

    Action Required: E-Bill is already set up for this bille...

    Apr 23, 2017

    When trying to setup E-bill for BOA i get the error "E-Bill is already setup for this biller". How do i get this corrected.

    USAA Social Service's avatar
    USAA Social Service
    annaspride, If BOA is enabled for e-bills, you must first cancel e-bills for this biller. Then, you can make any change...

    Customer Advocacy Team – Manager Escalation Requested

    Apr 23, 2017

    Customer Advocacy Team – Manager Escalation Requested USAA – I am currently dealing with a Customer Advocate team member who has b...

    USAA Social Service's avatar
    USAA Social Service
    xavier4or, I will get this message to the appropriate team to review. I appreciate you reaching out to us and the oppor...

    How to make Alimony payments between one USAA member and ...

    Apr 23, 2017

    How would a person make an alimony payment from their USAA account into their ex-spouse's USAA account? I need detailed instructio...

    USAA Social Service's avatar
    USAA Social Service
    Hello MMProud, there are two ways to do this. For a direct transfer, the person sending the funds would access, My Tool...

    Webcast on Buying A Home: Get the Latest on the Process

    Apr 11, 2017

    Sign up, watch and ask questions in our latest webcast- Buying a Home.

    Export to CSV Gone?

    Apr 23, 2017

    I do not see an option to export to a CSV file anymore. I only see microsoft money and quicken. Is this feature gone or new?

    USAA Social Service's avatar
    USAA Social Service
    Hello Cade, To ensure your question is properly addressed, please give our Website Support team a call at your convenie...

    Cost of premiums

    Apr 23, 2017

    Just r cieved the letter noting the that my homeowners "home rebuilding cost" is being in teased by $40,000. I understand increase...

    USAA Social Service's avatar
    USAA Social Service
    Hello Db1041, Many factors go into determining homeowners’ insurance premiums, including geographic location, home reco...

    Advice on buying 2017 Toyota Camry XSE

    Apr 23, 2017

    Hello,I am in the process of buying a 2017 Toyota Camry XSE. Is an OTD of $21300 including tax, title, customer incentives and dea...

    USAA Social Service's avatar
    USAA Social Service
    Thank you for your patience. We recommend to compare these numbers with our car buying service online. You may click on...
    USAA Social Service's avatar
    USAA Social Service
    Hey there BigBoss17, a new car is always exciting. We will look into this and appreciate your patience. ~Jen

    4/23/17 Please expedite the resolution for secure syncing...

    Apr 23, 2017

    This is obviously a critical issue with a number of members- please insure this is a number one issue with USAA. I haven't been ab...

    USAA Social Service's avatar
    USAA Social Service
    Hi AEfromSA, I regret your frustration of this matter. A small percentage of members use account aggregators such as Mi...

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    NSueZ's avatar
    NSueZ
    @Shammash Good luck working with the President's Office - Carla thinks she is God or at least God-like. I have been wor...
    USAA Social Service's avatar
    USAA Social Service
    Shammash, We appreciate you taking the time to update our members in the Community. I have shared your post with your b...

    Senior Bonus

    Feb 8, 2017

    Has a decision been made regarding a payment of the Senior Bonus for this year? If not, when is it supposed to be made?

    Ben Hall's avatar
    Ben Hall
    What's the Senior Bonus?
    USAA Social Service's avatar
    USAA Social Service
    Hi Ed1954! As requested, a secured message has been sent to you with additional information. This can be found under My...

    W9 Message

    Jan 29, 2017

    I have recently noticed that I am getting asked to fill out a w9. When I try to go fill one in the documents section it gives me a...

    USAA Social Service's avatar
    USAA Social Service
    Hello. I'm sorry to hear you are not able to use your checking account. To assist you w/W-9 and access to your account ...
    beebear18's avatar
    beebear18
    I am receiiving this same message and error for my checking account. It will not allow me to use my checking account.

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hullabaloo
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...

    Official bank check

    Jan 28, 2017

    I ordered an official bank check four weeks ago and it still hasn't arrived to the payee. Reading through the community it seems t...

    TAnthony's avatar
    TAnthony
    One more thing: I'm about two and half weeks out until I can get the money back. They HAVE been very helpful when I cal...
    TAnthony's avatar
    TAnthony
    Hi Shelley, unfortunately USAA has been absolutely zero help. All they keep telling me is its policy to wait 90 days. I...

    Disabilty check over $10,000

    Apr 2, 2017

    How do yall think or is okay to send a check in the mail? How do you have the audacity to sit here and tell is with a straight fac...

    USAA Social Service's avatar
    USAA Social Service
    Blockhead22, we work hard to make online banking easy for all of our members. Deposit limitations and holds are in plac...
    Blockhead22's avatar
    Blockhead22
    Man this is some BS! I am doing the same thing. It sucks because they COULD increase your amount. I read on another thr...

    NON-STOP PROBLEMS BY USAA

    Mar 11, 2017

    Do not attempt to use USAA bank if you are stationed overseas. Customer serive is terrible! The security unit shuts down your acco...

    Titothedog's avatar
    Titothedog
    Thanks for the website
    Titothedog's avatar
    Titothedog
    Seriously looking at my options to CLOSE USAA the first chance I get stateside....13 years of loyal sercive down the dr...

    USAA executives careless about members complaints

    Mar 3, 2017

    Hi my name is Peter G*****. Had a bad experience with customer service the customer service managers are useless because they just...

    Litigation processor's avatar
    Litigation processor
    Wow! After speaking directly with the CEO's office, TWICE, I'm now 100% positive that I'm going to need to file a compl...
    USAA Social Service's avatar
    USAA Social Service
    Hello Nightwing414, I understand that you wish to order an ATM/debit card for your husband. Please note that in order f...

    Roadside assistance

    Mar 20, 2017

    I used roadside assistance for the first time this morning, and I was very disappointed with the service. All other services with ...

    afvn's avatar
    afvn
    Thank you for this information I was considering transfering from AARP Road Side Assistance to USAA but that is not goi...
    USAA Social Service's avatar
    USAA Social Service
    KAS1121, Thank you for providing us feedback, and this is definitely not the level of service we want to hear about in ...

    Checks on hold for one week!

    Apr 19, 2017

    I have been a trusted member of USAA for almost a year. Since I got a new job they have been putting all my deposited checks on ho...

    NSueZ's avatar
    NSueZ
    @USAA No response??? I really wanted to understand what drives USAA to differentiate itself from all of the other banks...
    NSueZ's avatar
    NSueZ
    @USAA I will clarify something for you - when I referenced United Health Care when mentioning my daughter - UHC is not ...
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