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  • 5 Truths About Working From Home

    As someone who has worked from home for the past six years, I have gained a little insight on the gift of working from home. I like to call them, work from home truths. Here are my five work from home truths.

  • Relocating Tips for a Civilian Move

    Your first non military move will have its own set of challenges. Check out these 10 tips to help with a civilian move. What things have you done in order to make a smooth move?

  • Are You Prepared for Back-to-School Season?

    “Back-to-school” is now the second largest spending event of the year. How prepared are you for school shopping this year?

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    How to Save on the Family Summer Road Trip

    Jul 13, 2016

    Summer is a time for road trips, families, and being together. Use a few simple techniques to help keep the mood light, the family involved and happy, and the budget on track. Have fun, drive safe, and enjoy the view!

    How to Turn a Hobby into an Income

    Jul 25, 2016

    Could I get paid for what I like to do for fun? We have all dreamed about this. Follow these six tips to see if your hobby could become another income stream.


    Jul 28, 2016

    If military payday falls on Monday when will I get paid ?

    Money in account ... USAA cancels payment, doesn't even n...

    Jul 28, 2016

    All the years I have been using autopay for my bills and USAA cancels my payment out tof the clear blue and doesn't even notify me...

    Buckeye37's avatar
    It's clear that USAA is turning into a predatory operation. Customers for many decades of loyalty are being rebuffed as...

    Who else has USAA left out to dry?

    Jul 28, 2016

    If you have been a LOYAL USAA insurance policy holder/customer and USAA dropped the ball and RUINED your life due to not taking ca...

    MichaelS_USAA's avatar
    Thank you for participating in the Member Community, even though I wish it was under a happier circumstance. Based on y...

    A Message from a College Dad to College Grads

    Jul 22, 2016

    Going from the graduation to the corporation? Here’s a Message from a College Dad to College Grads.

    Need a better policy.

    Jul 28, 2016

    Since they have cancelled the UPS deposits I have had to start using the mobile deposit app. It is horrible. They need to have a u...

    Foreclosure question

    Jul 28, 2016

    I had a bankruptcy discharge in april of 2012. My previous mortgage was included in the bankruptcy. The bank who had the mortgage ...

    Buckeye37's avatar
    My short sale is on my credit report for 7 years, that's the standard.


    Jul 28, 2016

    I just get disappointing how Usaa handle my claim for a broken windshield. Send me to safelite to repair my windshield and then wh...

    JonathanMSTYoung2161's avatar
    Sound like you should go back to safelite also... I have never been anything but 120% satisfied with USAA
    MichaelS_USAA's avatar
    kry, Thank you for your message. We regret to hear the inconvenience you have experienced and your frustration is under...

    Military Weddings Part 1: Traditions

    Jul 21, 2016

    Saber Arches, dress uniforms, special cake cuttings - is a traditional military wedding right for you? Many of the spouses I spoke with didn’t realize it would be such a literal pain!

    Extended Warranty / Service Plan for Used Car?

    Jul 28, 2016

    I'm about to purchase a used car that will be used by our nanny to transport my two young sons. The car is a 2004 Honda Accord wit...


    Jul 28, 2016

    Are there any branches located in Tampa Florida

    CynthiaUSAA's avatar
    edwayne, Thank you for your inquiry. We currently do not have any branches in Tampa, FL.

    CEO Complaint

    Jul 28, 2016

    July 28, 2016 Dear Mr. Parker: My husband (combat USMC veteran) and I have been long time USAA members. His father is a USAA membe...

    USAA is absolutely aweful at handling Fraud

    Jul 28, 2016

    Hey everyone, So about 2 weeks ago I found out that someone had stolen all of my information for my online banking account. I am n...

    Savings, Checking and CC accounts Disappeared!

    Jul 14, 2016

    My savings, checking and CC accounts disappeared from both my mobile app and desktop app. DISAPPEARED! I am hoping this is a tempo...

    CynthiaUSAA's avatar
    saaked, I have engaged a colleague to review your specific situation further and contact you to address your concerns. ...
    saaked's avatar
    My account has been hacked 2 days ago. There seemed to be a major bug in their system that hackers got into their syste...

    Disappointed in your Photo of USAA Mag. Mrs. Obama and Mr...

    Jun 7, 2016

    Hello All: I am extremely disappointed with the USAA Magazine that I received the other day. #230863-0516.The front cover has a pi...

    CynthiaUSAA's avatar
    vietnam dustoff, Veteran hiring and homelessness are important, non-partisan, non-political issues which require greate...
    Palmetto's avatar
    Maybe the cover of the magazine was to recognize the efforts of Joining Forces:

    USAA is FAILING... Miserably

    Jun 9, 2016

    " WE KNOW WHAT IT MEANS TO SERVE" USAA's motto that steals from the sacrifice men and women in uniform make is total BULL. USAA ha...

    B-Rob1's avatar
    I'm an officer currently serving OCONUS and I think you've missed the mark in regards to "small niche for officers, cad...
    Chaster TX's avatar
    Chaster TX
    I share your frustration. While not the same circumstances, I too have found that USAA is a shell of what they once wer...

    Mortgage department is horrible

    May 1, 2016

    Be warned. I am a big fan of USAA and have used them for all my financial needs for 20 years but the mortgage department is absolu...

    GusUSAA's avatar
    Maryland123, Thanks for the follow-up. I am very happy to hear that our Subject Matter Expert contacted you and was abl...
    Maryland123's avatar
    Gus, A representative did contact me yesterday and explained quite a bit about the process, which the loan officer negl...

    Do they care?

    Jun 7, 2016

    I have a Mortgage with USAA. I have it in my contract that my payments will never change. Ready for the mess up. It change and no ...

    KSres's avatar
    And my reply was directed to redsox - need to be more precise.
    KSres's avatar
    Well, well - another of the "I got mine" group offers wisdom suitable for a 20-year-old hight school dropout. I'm sure ...

    Substandard Customer Service

    Jun 10, 2016

    After cancelling my wife's credit card in error, USAA has been either unable or unwilling to get us a new card. 5+ hours of phone ...

    GusUSAA's avatar
    Crosby, Thank you for posting in the Community. We regret to hear of the service you have encountered. If you were prov...
    Crosby's avatar
    My husband and I have had all of our insurance with USAA for thirty years. We have banked there for a few years. I am b...

    47 year member- USAA won't talk to me!

    May 19, 2016

    I am a 47 year USAA member. My wife has been a member for 26 years. All our house and car ins is with USAA. We have well over 500k...

    CynthiaUSAA's avatar
    ExplEngineer, Thank you for your feedback and participation in Community. We'd like the opportunity to assist with any ...
    ExplEngineer's avatar
    I don't know the rules about duplicating posts under different captions, and since my comments were not favorable to th...


    Jun 2, 2016

    I was called on 20 May and informed that someone had been able to "con" a USAA CSR into writing a cashier's check on one of my acc...

    CelesteUSAA's avatar
    ErnieM, please see my response here. 
    ErnieM's avatar
    Ditto. Sixty plus years in my family. Now I am going through my accounts and assessing vulnerability. I only have one b...


    Jul 11, 2016

    Just got an email from USAA about mortgage being sold to Nationstar. The email stated I'd receive the same service that USAA provi...

    GusUSAA's avatar
    condryr35, Thank you for posting in the Community. Your comments will be shared with a representative who will reach ou...
    condryr35's avatar
    Gus, "Nationstar will be providing subservicing of your mortgage loan on behalf of USAA. This will include the processi...

    Please support Microsoft Wallet tap to pay.

    Jun 22, 2016

    Microsoft now has a tap to pay app my USAA credit card does not work. Please support this.

    thearchitect's avatar
    I wholeheartedly support his request! I'm looking forward to USAA supporting increased security for its Windows Mobile ...
    Eblondie's avatar
    Please do! This would be such a nice feature.
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