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    Featured

    Tips for Shipping Cars and Computers

    Aug 27, 2015

    Shipping the "big stuff" takes a lot of time and effort. International relocation, especially, involves forethought, strategy and ...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Great information - thanks for sharing courtknee!

    Featured

    Wellness Helps the Bottom Line & The Waistline

    Aug 27, 2015

    There are five wellness tips you can take immediately to help make you fitter and help you save money. Financial fitness and physical fitness go hand-in-hand with these five tips.

    Featured

    What Infomercials Can Teach Us About Interviews

    Aug 21, 2015

    Love ‘em or hate ‘em, infomercials can teach you something about job interviews! But wait! There’s more!

    Featured

    Solo Parenting: How to Survive While Your Spouse is Away

    Aug 20, 2015

    Does solo parenting get easier with time? Probably not, but it doesn’t have to break your spirit. You get wiser with time and learn that it isn’t the end of the world – you learn from your mistakes and pass along little bits of wisdom to others as you continue your journey.

    Featured

    Renting a Home Sight Unseen

    Jul 24, 2015

    Military families face a tough decision when they PCS. Should they wait until their arrival at their future duty station to commit to a new home or should they lock on housing before they move. This blog post provides a few ideas to consider.

    10 Areas to Include in The Book of Knowledge – A Deployme...

    Aug 28, 2015

    Deployment can be a stressful time. Help remove that stress by creating a Book of Knowledge – a collection of all your vital financial, legal, insurance, and other life information that you need in one place while your loved one is deployed.

    Invalid PIN when withdrawing from an ATM

    Aug 29, 2015

    I have only had my USAA Checking account for a few months, and hadn't tried to withdraw money from it until grocery shopping a few...

    Why aren't my funds available?!

    Aug 29, 2015

    I have had a check for a couple of thousand dollars on hold for what will be 10 before they release it. I have 2 other things in t...

    agb's avatar
    agb
    It's probably because it's an International check, not local.

    On hold Deposit

    Aug 29, 2015

    I've read multiple stories about people being upset with the hold deposit guidelines but my situation is starting to really tick m...

    Now I am the New Kid

    Aug 21, 2015

    We cannot always protect our children from the stress of a new school in a new town, but we can remind them what it means to be a kind and generous friend to others; a sure way for them to find a niche quickly!

    deposits

    Aug 28, 2015

    DO USAA ACCEPT 3RD PARTY CHECKS VIA CHECK BY PHONE OR SIMPLY TAKING A PIC OF THE CHECK FOR DEPOSIT?

    Modifying account info

    Aug 28, 2015

    It would be great if when modifying accounts on bill pay if passwords were visible.

    Frequent Fraud Alerts

    Aug 28, 2015

    I've had my debit card cancelled\replaced multiple times due to unauthorized charges? Is this a common issue with USAA banking. It...

    Kimberly's avatar
    Kimberly
    Sounds like you are either purchasing things online with companies that aren't using SSL secure checkouts, or someone h...

    Learning About the Tuskegee Airmen Made Me Better at Busi...

    Aug 20, 2015

    Team communication, professionalism, the importance of measuring success, and learning how to improve the organization are all important lessons that the Tuskegee Airman teach to business today.

    Deposit@Mobile

    Aug 28, 2015

    I have talked to CSRs twice a year on this subject for the past 3 years, and its really getting frustrating... My husband served a...

    Kimberly's avatar
    Kimberly
    If I'm not mistaken, you need to have 2 products from USAA to use Deposit@Home. Like insurance (life, homeowners, or au...
    Medic One's avatar
    Medic One
    You can have your husbands discharge status changed to honorable. This can be done even for someone who has an dis hono...

    Extreamly Unsatisfied Home Owner Insurance Claim

    Aug 28, 2015

    I have been with USAA insurance for Auto and home (2 cars + 2 homes) for over 13 years. Recently I had to do a home insurance clai...

    GatorGirl's avatar
    GatorGirl
    Mark, your story is just like ours! Only we received 3 checks and each time had to mail in to our mortgage servicer, U....
    MAR '77's avatar
    MAR '77
    Mark, recommend you contact the USAA Chairman's Action Group to solve your problem. Sometimes USAA Claims has heir head...

    We need Samsung Pay support!!

    Aug 28, 2015

    USAA, Samsung recently opened their Samsung Pay (SP) system for beta testing. Their service fully opens and the end of September.I...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Hi Alexis,   I have responded in regards to this here. Thank you.

    Home Equity credit/loans

    Jun 15, 2015

    USAA keeps saying the Home Equity Loans will be available again later in the year, what does that mean? When later in the year? Ca...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Thank you all for your comments. We do continue to keep our bank in the loop of our members concerns. We are aware of t...
    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    ken.napper, easycheese is correct, there should be a link below in the notification email that you click on to disable ...

    Deposit at home

    Aug 14, 2015

    What in the world is USAA thinking. It's my understanding that they will be discontinuing DEPOSIT AT HOME due to "Compatibility Is...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Members, I have sent your additional comments over to our bank team. Thank you all for your participation in community.
    Dave Goodell's avatar
    Dave Goodell
    Personally, If I do not have an easy way to upload a deposit as fast and convenient as the deposit@home currently is, I...

    Why would USAA refuse to use my "Excellent (756)" or "Goo...

    Jul 2, 2015

    USAA refuses to acknowledge my two high credit scores and choses to use a lower one that I can not verify. I have never missed a p...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for the update Hedy69! :)    
    Hedy69's avatar
    Hedy69
    USAA and I were able to work out the situation to my satisfaction. Never got to the bottom of the origin of the fair sc...

    Disappointed Texan

    Jul 30, 2015

    USAA claims that 92% of customers plan to stay with USAA for life. I find that statistic hard to believe. I am at least part of th...

    PGHqueen's avatar
    PGHqueen
    I love IS AS I wish they partnered with at least one local bank in each state so we can make deposits from atm machines
    FullBird's avatar
    FullBird
    Try from where?

    Tick off

    Jul 30, 2015

    I have a youth accountFor my teenage step daughterIt's connected to my acctWhy is it that a check can deposited into my checking a...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Jared Aggie, As moderators we need to work on our responses. I can see that we often sound a little robotic and repetit...
    jaredaggie's avatar
    jaredaggie
    To the OP, You're not alone. They are causing disasters like this right and left, it seems. Keep it up USAA. Ms. Heinle...

    Small Business Banking

    Aug 13, 2015

    I'd like to echo the requests for a small business banking option with USAA. I have my checking, savings, auto, and home insurance...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Thank you for your additonal comments!
    stiz's avatar
    stiz
    +1 for small business banking! Let's help each other out USAA!

    Small Business Accounts

    Jun 8, 2015

    Dear USAA Exec's, Long time Customer (myself and my husband) who have always been extremely happy with the services you offer (wit...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    I will pass along your suggestion to our bank. :-)
    DeeBee Cooper's avatar
    DeeBee Cooper
    Then maybe USAA should change the verbage to make that clear. A search for the term "business account" will pull up jus...

    Home loan preapproval

    Jun 6, 2015

    I just logged on to apply for a home loan preapproval and I couldn't find the button. I reached a representative only to find out ...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for your feedback sdchaffin.
    sdchaffin's avatar
    sdchaffin
    The bank I chose did pre-approvals. With my pre-approval my offer was accepted. USAA just didn't want my buisness.

    USAA is about to lose our business.

    Jun 7, 2015

    I had money in my personal checking account and pulled some out at an ATM to use. I checked my account a couple days later and tra...

    TWolfe07's avatar
    TWolfe07
    No, sir. It is not the banks responsibility to manage your finances, it's yours. YOU are the one who should know how mu...
    JimFLNY's avatar
    JimFLNY
    My friend, also a USAA member, had to resolve some financial matters after her mother passed away. USAA demanded the or...

    USAA is the worst

    Aug 15, 2015

    So I had insurance with USAA in 2014 till march 2015. I switched because geico was giving me a cheaper rate. A few months later I ...

    usnmukhtar's avatar
    usnmukhtar
    The moderation policy you are talking about is nonesense. You abid by it and enforce it as you wish. So biased its a sh...
    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Members, This is a reminder to all that spirited debate is welcomed, however per our Moderation Guidelines I will remov...
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