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  • Declutter, Donate, and Do It Today!

    Taking active steps to declutter our living spaces, donate unused items to charity, and find ways to sell items is a great way to reclaim our space at the start of summer.

  • Going Deeper: Good, Better, Best Series - Leader vs. Follower

    Leader or Follower? Do you know when to flip the switch? Is your military definition of these hindering your interview success? Let’s take a deeper look into the very important interview question that reveals how versatile you can be when working with others.

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    It's important to understand the basics of this retirement savings vehicle before you begin saving for your future.

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    Vacationing During a Long Separation?!

    Jun 16, 2015

    Wondering if you should take that vacation without your spouse? These three considerations can help you make the decision.


    8 Popular Laws that Might be Unique to Your New State

    Jun 11, 2015

    Have you been surprised by a state law after a move? Check out these common laws before you settle in to your new residence.

    5 Money Saving Tips for Summer Vacation

    Jul 2, 2015

    Summer vacations can be expensive, but some planning, anticipation, and a few vacation “hacks” can make all the difference.

    Bad Claims Practices

    Jul 4, 2015

    When I first started with USAA I got renters insurance because I had recently suffered an uninsured loss with a brand new lap top ...

    Bad business

    Jul 3, 2015

    Was anybody else told they would receive a $300 credit to their account after setting up direct deposit? They keep telling me in 3...

    BrianaHartzellUSAA's avatar
    Hi Aaron, I am checkig into the details of this offer and will update this thread when I get an answer! Thank you for p...
    Jessie M.'s avatar
    Jessie M.
    I just looked it up and you have to make at least two large direct deposits in that time frame (the post I read said $2...

    Car Buying Service - Frustrated!

    Jul 3, 2015

    Hey USAA experts! What's going on with the USAA car buying service? I have been keeping an eye on deals offered through USAA on ne...

    BrianaHartzellUSAA's avatar
    Hi bjrich, Thank you for your question! I am looking for into it now and will post when I have an update! Have a great ...

    Your Top 6 Babysitter Questions Answered

    Jul 2, 2015

    There are many things to consider when hiring a babysitter. Here are six answers to popular questions around babysitting.

    Is there a change in insurance cost?

    Jul 3, 2015

    Good Morning, last week I finished paying off my car loan. I was wondering if there are any changes when it comes to car insurance...

    batman23's avatar
    Congratulations on paying off your car !! I believe the only difference in cost would be if you changed your insurance ...

    Activation nightmares

    Jul 3, 2015

    I ordered a new card a while back because I thought I lost my old card. However, when I found my old card it continued to work. Ju...

    AngelaCabanUSAA's avatar
    Hi there, IsaiahE1. Welcome to the community! I would recommend giving one of our member services representatives a cal...

    2014 Seadoo GTI 155 Black White and Orange color scheme

    Jul 3, 2015

    Sale 10,500 w trailer 2 vests;bumper;extras; 45Hours; 1 owner; Maintnence performed by RideNow Peoria; pictures upon request; usaa...

    AngelaCabanUSAA's avatar
    Welcome to the community, quand! Thank you for posting!
    quand's avatar
    My contact info is 915 996 4995 ask for quan

    What to Do When You Realize You Made a Financial Mistake

    Jun 17, 2015

    Admitting that we made a financial mistake is a hard step. Financial mistakes happen to us all. The key to overcoming a financial mistake is taking steps to overcome and learn from it.

    New USAA member

    Jul 3, 2015

    I am a new USAA auto policy holder of less than 1 year. I was recently involved in a traffic accident where I was rear ended on an...

    AngelaCabanUSAA's avatar
    TampaBill, Welcome to the community. I am happy to hear that you are okay after your accident. I empathize with your fr...

    USAA won't extend car rental and left to buy a car on 4th...

    Jul 3, 2015

    USAA refused to extend my car rental a few days even though we only recently settled on a price for my totaled car. Thank you USAA...

    Hedy69's avatar
    Ask them to hurry up and pay off my loan since we settled. Plus they said to send them a signed title. You have the tit...
    AngelaCabanUSAA's avatar
    Hedy69, I regret the inconvenience this has caused you, especially during the holiday weekend. I also am sorry to hear ...


    Jul 3, 2015

    Anyone going on TDY or PCS at the USNA ? We have a furnished - rennovated 1 BR 2 BA apt. one block from Gate 3. Short or long term...

    AngelaCabanUSAA's avatar
    Hi la strega, welcome to the community!

    Hold on funds

    Jul 3, 2015

    So for the last 4 months I have been basically living off of my spouse but now I'm back to making money and what happens usaa puts...

    AngelaCabanUSAA's avatar
    Dear Ashely, I am not sure if you have yet spoken to a member services representative, but I encourage you to call 1-80...
    DSTEXAS's avatar
    How did you make the deposits? Sounds like one of your deposits may have been returned. You need to call the bank to fi...

    Account Information Gone - UPDATE

    May 26, 2015

    I just got off the phone with customer service. They are updating their system, so several people are unable to see their account ...

    BrianaHartzellUSAA's avatar
    Hi Johnny, I responded ot your other post here. But is seems your is an isolated issue. please give us a call here : Ph...
    Johnny Baer's avatar
    Johnny Baer
    5/28 account info still missing after at least two days. Samsung Galaxy Note 3. Not good.

    Debit cards declined?!

    Apr 19, 2015

    I know we have plenty in our account, and we need formula for our son! What are we supposed to do?!

    ysette9's avatar
    I agree that having your card declined, especially when you have the money to cover the charge, totally sucks. I also a...
    againstthegrain's avatar
    Between technical glitches, cyber-fraud, and ever increasing cyber-attacks on financial institutions, I never expect US...

    I think it's time to find a new bank / insurance company

    Apr 9, 2015

    For a organization that openly advertises on TV and radio that they are there to help its members, they have a hard time proving i...

    DSTEXAS's avatar
    727, Nobody is making you read my post.  Or whine about them.
    727's avatar
    DSTexas, you consistently stir the pot. You are annoying and while occasionally helpful you've become tiresome. I wish ...

    Touch ID

    Apr 25, 2015

    My fiancé logged into the mobile app and it prompted her to use her fingerprint. We both have iPhone 6's. However for the life of ...

    djarsky's avatar
    TouchID just became enabled for me here in Massachusetts. Looks like it's working again.
    Max-USMC's avatar
    I just got my Touch ID setup today so I'm hoping that means it's been enabled for all states permanently, thank you.

    Welcome to the My Budget Chat with Richard Rohrbough

    Apr 9, 2015

    Join us for the My Budget LIVE Chat with Richard Rohrbough Date: April 9th, 2015 Time: 3:00 – 3:30 pm eastern / 2:00 – 2:30 pm cen...

    Ctucker11's avatar
    Is the USAA CEO, Stuart Parker, aware of this issue? 
    BrianaHartzellUSAA's avatar
    Hi LSB123, I apologize for the delayed response. As we looked into the possibility of shared access, we realized it is ...


    Apr 20, 2015

    After over 20 years of being a member. USAA CANCELLED MY CAR INSURANCE. I have Cancer and recently have been hospitalized. Left a ...

    USAA is about to lose our business.

    Jun 7, 2015

    I had money in my personal checking account and pulled some out at an ATM to use. I checked my account a couple days later and tra...

    GB@STX's avatar
    @EEE3 Glad someone is responding to a painful situation with less smugness and actually helpful recommendations. I thin...
    EEE3's avatar
    And something that you may find helpful in the future -- USAA allows you to record a manual transaction to help you not...

    Home loan preapproval

    Jun 6, 2015

    I just logged on to apply for a home loan preapproval and I couldn't find the button. I reached a representative only to find out ...

    mansolil's avatar
    This is an interesting thread and I will be tracking to see how this is resolved. I am a HUGE fan of USAA, but will go ...
    MGH's avatar
    Thanks to everyone for the posts so far - very informative & enjoyable. I'm ready to start the process of buying my fir...

    USAA is literally ruining my life!

    Jun 6, 2015

    These eight day holds onmy checks are literally ruining my life! I never used to have these problems with USAA but now their custo...

    My membership doesn't matter to USAA.

    May 10, 2015

    I'm only a 10 year member. My parent for over 50. I have a been slowly removing myself from USAA (such as rescheduling my income d...